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How to fix Inconsistent flexgroup volume or delete it?

Maurice-FreeOnes

Hello, I have a big problem with my buckets again.

The problem seems to do with an iconsistent flexgroup volume.

ch-strt-cl-001::*> volume show -is-inconsistent true
Vserver   Volume       Aggregate    State      Type       Size  Available Used%
--------- ------------ ------------ ---------- ---- ---------- ---------- -----
ch_fx_svm_s3_001_dest
          fg_oss_1680863045
                       -            mixed      RW      215.6TB          -     -
ch_fx_svm_s3_001_dest
          fg_oss_1680863045__0001
                       ch_n1_aggr002_FPP
                                    offline    RW       5.53TB          -     -
2 entries were displayed.

ch-strt-cl-001::*>

How to fix Inconsistent flexgroup volume?

I actually wanted to delete the 3 buckets on this volume, but ONTAP doesn't let me do it. Complaining about existing S3 SnapMirror relationship and Failed to check if the bucket is empty. Reason: Volume is offline.

I can not remove the bucket thru snapmirror object-store config delete -object-store-name either.

When I found out that one of the fg volumes is offline I tried to make it online, but also did not work:

ch-strt-cl-001::*> volume modify -volume fg_oss_1680863045__0001 -state force-online -vserver ch_fx_svm_s3_001_dest

Error: command failed: Unable to set volume attribute "state" for volume "fg_oss_1680863045__0001" on Vserver "ch_fx_svm_s3_001_dest". Reason: Volume is inconsistent.

In the meantime all my S3 SnapMirror relationships are not syncing anymore because of this problem on another SVM it seems. I have no idea where the problem is coming from.

Hopefully somebody can help me out?

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Comments

Ontapforrum

Ontap version ?

Maurice-FreeOnes

Version 9.12.1P2

Ontapforrum

Following bulletin, discusses similar issue which might be due to inconsistent VLDB (RDB), but it says fixed 9.12.1P2.
https://mysupport.netapp.com/site/article?lang=en&page=%2FSupport_Bulletins%2FCustomer_Bulletins%2FSU531&type=supportbulletin

NetApp however suggests to upgrade to ONTAP 9.12.1P4. I would suggest opening a ticket with NetApp Technical Support, if not already done.

Maurice-FreeOnes

Upgrading was one of the things I tried, but it doesn't let me:

Volume online status check:

Volumes were found inconsistent and offline that must be fixed and changed to online before attempting upgrade.

This is thru the web gui. Is there a way to force the upgrade to continue by using the CLI?

Ontapforrum

I think there is a bullet point (3) in the Solution that says - Flexgroups that have already been impacted by this issue will need manual recovery with the assistance of NetApp Technical Support before upgrading to ONTAP 9.12.1P4. I think, this is exactly what you are experiencing.

I would advise, just get on the Phone with the Support and get this sorted.

Maurice-FreeOnes

Yes that would be nice but all our support did expire at the end of last year.

Ontapforrum

Ok. Sorry to know that. Which Hardware Model are you running ?

Maurice-FreeOnes

FAS2750

chenguanghui

hello:

delete the content in the storage segment and run the object-store-server bucket delete command to delete the storage segment. If an offline volume fails to go online, contact NetApp technical support, because the solution requires diagnostic recovery. The use of diagnostic commands and recovery steps can be disruptive and should only be used under NetApp support guidance.

Best regards.