nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Account support

Cold_Cloud_1

Does Netapp have a general contact for Account rep/exec issues? Current account rep is located 3k+ miles away, would like to move to an account manager that is closer and more timely. Going on 7 weeks waiting for a quote for new hardware. Only contact at netapp I have is said account rep...

Find more posts tagged with

PowerShell

Accepted answers

Drew_C

I've emailed the person here at NetApp listed as your account rep and asked him to contact you.

All comments

chamfer

Hi @Cold_Cloud_1 , have you thought about going through a reseller? There are resellers who do all the quote work for you and they will chase up the NetApp Account rep/exec.

This is how you can get started:

Find a partner here https://www.netapp.com/partners/partner-connect/
Contact them (if you know them) OR fill out the form here https://www.netapp.com/partners/partner-connect/get-in-touch-with-a-partner/

I am sorry that you are not getting the support that you need form your NetApp account rep/exec.

Cold_Cloud_1

Unfortunately already do go through a reseller and they are not the best either, not my choice to pick them. Waited 6 months for a quote on a standard order disk shelf

Drew_C

I've emailed the person here at NetApp listed as your account rep and asked him to contact you.