Active IQ and AutoSupport Discussions

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Active IQ config advisor 5.8 Linux

I try to install Active IQ config advisor to linux. First it complains about port 8055 and then it get stuck on next step. 

When installation is interrupted error message is cant execute script modify_ca. 

Any idea how instalation should be done.

6 REPLIES 6
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Re: Active IQ config advisor 5.8 Linux

Hi @kimmosalo ,

      For linux, once you extract the package

tar -zxvf ActiveIQ_ConfigAdvisor5.8_Linux64.tgz

 

Get into NetApp/ConfigAdvisor and launch once

./ConfigAdvisor

 

Kill the process and edit the CONFIG file at ~/NetApp/ConfigAdvisor/CONFIG. Edit the entry for port and save

PORT = 0.0.0.0:8055

 

Ensure port 8055 is open or use any available port in the Config. Launch again

nohup ./ConfigAdvisor &

 

Connect from remote system with browser using http://<ipof system>:8055

 

Let us know is you face any issue, we could have a zoom call to resolve.

 

 

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Re: Active IQ config advisor 5.8 Linux

Hi

That was not the case here.

 

During installation I did sudo and use my own home directory, but was not working.

When I did do home directory for root and move packet there, then after sudo installation was OK.

 

Case solved now.

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Re: Active IQ config advisor 5.8 Linux

Hello,

I have the same problem on Windows server 2012 R2 standard. I can't resolve it.

Config advisor 5.4 works; 5.8 KO.

Does anybody help me ?

Elo, France

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Re: Active IQ config advisor 5.8 Linux

Hi @Elodie ,

    Could you please send the error you are seeing and the logs (found at <home directory>\ConfigAdvisorData\LogFiles)  to  ng-configadvisor-questions@netapp.com?

 

Thanks,

   Nithin

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Re: Active IQ config advisor 5.8 Linux

Hello,

 

Same problem here, any news from netapp support?

 

Regards,

Fred

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Re: Active IQ config advisor 5.8 Linux

Hi,

New version Active IQ Config Advisor 5.8.1 works !

Regards,

Elodie

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