Active IQ and AutoSupport Discussions

Alert script won't run under ActiveIQ 9.7P1

DCB_Colorado
1,626 Views

I created a new server - Windows 2019 Standard (VM)

 

1. Installed OCUM 9.5.

2. Restored backup from our current OCUM 9.5 server.

3. During validation, alert scripts wouldn't run.  No indication in ocum-script.log of even an attempt to run.

4. Upgraded to ActiveIQ UM 9.7P1 successfully (which is the end state we were going to) to see if it fixed the problem.

5. Alert script still won't run.  No indication in ocum-script.log either.

6. Have a current ticket open but no joy so far.

 

Any ideas?

 

Thanks for any pointers!

1 ACCEPTED SOLUTION

andris
1,562 Views

This discussion area is for the NetApp Active IQ web portal and related AutoSupport topics.

 

Try posting here:
https://community.netapp.com/t5/Data-Infrastructure-Management-Software-Discussions/bd-p/oncommand-storage-management-software-discussions

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1 REPLY 1

andris
1,563 Views

This discussion area is for the NetApp Active IQ web portal and related AutoSupport topics.

 

Try posting here:
https://community.netapp.com/t5/Data-Infrastructure-Management-Software-Discussions/bd-p/oncommand-storage-management-software-discussions

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