disk.senseError during initialize NetApp

[JackWang]

Hi , 

We have a NetApp storage FAS2554 with DS4243 shelf . 

I want to initialize it . Boot into boot menu 4 . During the initialization . This error is print : 

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Zero disks, reset config and install a new file system?: Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(0).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(0).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(1).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(60).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(61).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(61).
Jul 17 07:28:26 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(63).
Jul 17 07:28:26 [localhost:scsi.cmd.noMorePaths:debug]: Disk device 0a.00.1: No more paths to device: cdb 0x28:0000a3e8:0018. All retries have failed.
Jul 17 07:28:26 [localhost:disk.senseError:error]: Disk 0a.00.1: op 0x28:0000a3e8:0018 sector 18446744073709551615 SCSI:aborted command - (b 44 0 3c)
Jul 17 07:28:26 [localhost:disk.ioFailed:error]: I/O operation failed despite several retries.
Jul 17 07:28:26 [localhost:diskown.errorReadingOwnership:warning]: error 129 (aborted error disk event) while reading ownership on disk 0a.00.1 (S/N )
Jul 17 07:28:28 [localhost:wafl.memory.status:info]: 11128MB of memory is currently available for the WAFL file system.
Jul 17 07:28:28 [localhost:dcs.framework.enabled:info]: The DCS framework is enabled on this node.
Jul 17 07:28:30 [localhost:snmp.link.down:info]: Interface 7 is down.
Jul 17 07:28:30 [localhost:netif.linkDown:info]: Ethernet e0M: Link down, check cable.
Jul 17 07:28:31 [localhost:sas.cable.error:debug]: Failed to retrieve info of cable attached to SAS port "0a".
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(1).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(1).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(1).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(2).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(2).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(2).
Jul 17 07:28:31 [localhost:scsi.cmd.checkCondition:debug]: Disk device 0a.00.1: Check Condition: CDB 0x28:0000a3e8:0018: Sense Data SCSI:aborted command - (0xb - 0x44 0x0 0x3c)(2).
Jul 17 07:28:31 [localhost:scsi.cmd.noMorePaths:debug]: Disk device 0a.00.1: No more paths to device: cdb 0x28:0000a3e8:0018. All retries have failed.
Jul 17 07:28:31 [localhost:disk.senseError:error]: Disk 0a.00.1: op 0x28:0000a3e8:0018 sector 18446744073709551615 SCSI:aborted command - (b 44 0 3c)
Jul 17 07:28:31 [localhost:disk.ioFailed:error]: I/O operation failed despite several retries.
Jul 17 07:28:31 [localhost:diskown.errorReadingOwnership:warning]: error 129 (aborted error disk event) while reading ownership on disk 0a.00.1 (S/N )

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The alter (!) light becomes yellow . I am not sure what is wrong . 

Do you have any idea ?  Thanks in advance . 

[Ontapforrum]

I see this in the error log:
Jul 17 07:28:31 [localhost:sas.cable.error:debug]: Failed to retrieve info of cable attached to SAS port "0a".

Possible cause:
Faulty SAS port in the controller - most likely SAS port '0a', check the cable/port.

Steps to check:
1) Re-seat/replace the SAS cable for that path (0a).
2) If the issue remains, re-seat/replace the IOM for that path.
3) If the issue remains, replace the controller with the SAS port for that path (For NetApp Support to decide)

Please refer this KB: (If need be, raise a ticket with NetApp)
https://kb.netapp.com/Advice_and_Troubleshooting/Flash_Storage/AFF_Series/scsi.cmd.checkCondition_errors_reported_for_all_the_disks_in_the_same_path

[JackWang · Accepted solution]

I switch disk on this port with another normal one . The disk is broken . 

Thank you. 

[amans]

We see the event on just disk 0a.00.1. If the errors are still continuing , then I would suggest to simply reseat that disk by keeping out for a min.

Regards,

Aman Subba