sp status rebooting

[liu]

I have a FAS8300 whose SP state keeps restarting after the controller replacement, yet this SP can be accessed normally.

FAS8300_NAS::*> sp show
IP Firmware
Node Type Status Configured Version IP Address
------------- ---- ----------- ------------ --------- -------------------------
FAS8300_NAS-01
BMC rebooting true 13.7P1 0.0.0.0
FAS8300_NAS-02
BMC online true 13.4 192.168.30.59
2 entries were displayed.

[cedric_renauld]

Hello,

Have you try to reset it or maybee setup it ?

[Amador · Accepted solution]

13.4 is really outdated and 13.7P1 is not so "old" but can be updated to 13.10P1, which is compatible with ONTAP 9.7 onwards. Would be possible to update it (NetApp Support Site - System Firmware & Diagnostics - 30804160_ontap (Download)) and verify that the BMCs of both nodes are stable after that? 

If necessary, a NetApp Support case can be opened for further analysis and troubleshooting.