Unlocking the Value of NetApp ASA’s 100% Availability Guarantee
In today’s always-on digital world, downtime isn’t just inconvenient—it’s costly. For customers running mission-critical workloads, system interruptions can result in lost revenue, damaged reputation, and regulatory risks. That’s why NetApp’s 100% Availability Guarantee for ASA (All- SAN Array) is not just a guarantee—it’s a real business advantage.
What Is the NetApp ASA 100% Availability Guarantee?
NetApp ASA systems are designed with extreme reliability in mind, and we back that up with a bold 100% availability guarantee. This isn’t theoretical high availability. If your ASA system experiences even a single unplanned qualifying outage* that is not caused by external factors, you may be eligible for a payout from NetApp. [See Terms and Conditions]
This guarantee applies to new ASA systems purchased after May 30, 2025, with a NetApp SupportEdge service contract and running the recommended configuration, among other requirements. It’s made possible by:
- Redundant architecture built for enterprise-grade fault tolerance
- Proven ONTAP software that provides automatic failover, health monitoring, and self-healing capabilities
- Intelligent infrastructure management that proactively prevents issues before they impact availability
What’s in It for You?
Peace of Mind
With the 100% availability guarantee, IT leaders can focus more on innovation and less on firefighting. They gain confidence that their storage will just work—day in, day out.
Reduced Risk and Cost
Downtime is expensive. NetApp ASA helps you avoid the business disruption and unplanned IT spend that come with outages.
Performance with Resilience
ASA delivers high-performance block storage for your most demanding workloads, including databases, VMs, and Tier-1 apps—all while maintaining rock-solid availability.
Final Thoughts
The NetApp ASA 100% Availability Guarantee is more than a program—it’s a business enabler. It gives you confidence that your most critical applications will always be available. And for partners and sales teams, it’s a compelling message that resonates with business and technical decision-makers alike.
*Disclaimer: Terms and conditions apply. Transient delays of 10 seconds or less, such as for failovers of HA controllers, excluded. Purchase of Data Infrastructure Insights Premium Edition required.
David Asher
Partner Growth Lead
Americas Partner Organization
