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E-Series Alerts and Monitoring

israelmmi

Do you know of any other methods by which we can monitor our E-Series? There is no SCOM Management Pack, not ActiveIQ integration, etc.

So when we have a system/disk/etc. failure, we need to solely rely on the e-mail alerts that the SANtricity OS sends, which gets many times swallowed up with all of the other million mails we get per day.

What do you do?

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Accepted answers

elementx

There's Cloud Insights (the basic version is free, with acquisition VM on-prem and UI in the cloud), there's Grafana (open source, on-prem, download it from Github), there's Active IQ (cloud-based, mobile client available - for system risks https://docs.netapp.com/us-en/active-iq-1/reference_aiq_srd_health_summary.html#what-are-the-system-hardware-and-software-requirements).

All comments

elementx

bretta

Case automation and risks/health/wellness has been integrated into Active IQ Digital Advisor (formerly Active IQ). https://aiq.netapp.com There is a requirement to be sending back telemetry data, but that's available in all current version of SANtricity.

PabloZorzoli

hey, you can try out:

https://github.com/NetApp/eseries-perf-analyzer (supported by netapp)

or https://github.com/plz/E-Series-Graphite-Grafana

I also have a custom nagios check to report on broken hardware components, but haven't opensourced it If you really want to take a look at it, I can probably forward it to you 🙂

israelmmi

We are using Grafana but it doesn't send alerts.

AIQ is online based but doesn't send email alerts.

elementx

I don't have an E-Series in ActiveIQ to check, but I think ActiveIQ lets you configure email alerts in the Web UI.

Last time I checked (for SolidFire), it was possible, although not very friendly as one could enable email alerts for many different events and it wasn't clear what each of them meant. Maybe it's simpler for E-Series, and essential alerts (link or controller down, dead disk and similar errors) shoudn't be many.

NetApp_AU

Hello,

For email alerts, you can follow this guide.

israelmmi

We know about email alerts.

We just receive hundreds of mails a day and it's quite easy (unfortunately) to miss a mail here and there. That's why we are looking for a real monitoring system integration so that the alert will never get closed or disappear until we take care of it.

elementx

> We are using Grafana but it doesn't send alerts.

https://grafana.com/docs/grafana/latest/alerting/notifications/

israelmmi

I was referring to visual alerts which stay put like in a central monitoring application. We don't need another email sent, since SANTricity already sends emails.

kodiak_f

Heya!
Would love to know more about this. Is it using something other than SNMP?

Thanks!

elementx

It uses SANtricity APIs.

You can get an improved version from my fork.

https://github.com/scaleoutsean/eseries-perf-analyzer

elementx

Just one small addition - EPA 4 (https://github.com/scaleoutsean/eseries-perf-analyzer) may be able to give you information on alerts via Prometheus metrics which you can scrape from Prometheus, or process in Grafana. Specifically, this one: eseries_active_failures_total

See the FAQs for an example.