PeteHanson
24,498 Views

here is the java trace file generated when i open the link remotely:

Log started: Tue, 24 Mar 2015 13:14:55 -0500
Java Web Start 10.67.2.01
Using JRE version
 1.7.0_67-b01 Java HotSpot(TM) Client VM
#### Java Web Start Error:
#### Unable to load resource: https://servername:443/client/app/http-client.jnlp

 

 

i tried adding in the exact link on the OCI server for this that does work and had no luck - is it related to the version of java?

ostiguy
24,496 Views

Highly doubtful.

 

The way the Java client works is roughly as follows:

Download JNLP file via https

Parse JNLP file - download code via HTTPS

Bootstrap client

Client initiates https connection to server

 

You are basically stuck at roughly phase 1, or the start of 2.

 

It doesn't make much sense why you can download the JNLP via a browser, and then get this error message, unless the browser has a different communication path to the OCI server from what Java would have, but it sounds like we have ruled this out as no proxies are in use with the browser or Java.

 

PM me your OCI ASUP site name if you are sending us extended logs, and I can see if anything interesting is happening server side

PeteHanson
22,320 Views

is it possible to manually download the bootstrap client and bypass all of this?

ostiguy
22,291 Views

No, it is not

sheelnidhig
20,646 Views

THis Last options to correct the network proxy worked for me!

I was initially using the Browser Proxy but when I changed to Direct it started to work.

 

THanks Guys.

 

,Sheel

tflammger
34,647 Views

Here's a workaround doc I wrote for my company for java compatability issues. You can have an older java version installed simultaneously with the "current" release and then use a windows shortcut to invoke that java directly against the server. The coffe cup UI will not work, but a deskop shortcut is actually more convenient anyway. 😉

View solution in original post

gmilazzoitag
26,725 Views

Thanks.

Now I've tagged as a solution your answer but if it fails I will untag it Smiley Very Happy

CoozyBones
22,243 Views

Has this issues been resolved?

 

I have OCI 7.0.2 build 164 and from Windows 7 client using Chrome and latest Java (8.0.45) the UI just will not complete. It downloads the app when first run and then nothing.

 

I can't use previous Java versions (no option in our company), so the previous solution is not possible.

 

What other options are their for configuring/changing annotations etc. Is there only the Java UI?

 

thanks in advance for suggestions/ideas/help.

ostiguy
22,241 Views
Yes, this issue is resolved, but you resolve it by deploying a server side OCI patch - this patch will resolve the issue for all the Java client users of that OCI instance.The forthcoming OCI 7.0.3 and 7.1.0 releases will not need a patch. For annotating objects, there are a few different options: The OCI annotation import utility is a CLI jar tool that can annotate objects from a .CSV. This is the most common approach for customers who have a CMDB that has host .-> application relationships, and want to bring that data into OCI . There is now some REST API tooling that allows you to set annotations as of OCI 7.0.2 and higher. Not all objects are yet capable of being annotated this way. Finally, one can manually annotate objects in the Java client.

CoozyBones
11,180 Views

ok thanks...can you post the link to the patch please.

 

thanks

gmilazzoitag
11,108 Views

In the first page of this thread you can find a workaround.
Here (I cannot assure if the link is still valid)

http://community.netapp.com/fukiw75442/attachments/fukiw75442/oncommand-storage-management-software-discussions/17712/1/OCI%20-%20Java%20Console%20Ver...

 

Here I've shared a server sided patch and instructions doc that solves all Java issues running GUI on server and/or from client with Java 8 releases.


https://www.dropbox.com/sh/zudjyw0wp5ssuh9/AADreeU_zkLmDzT_2WxctmPQa?dl=0

 

 

JBARBALACE
11,160 Views

We are also testing OCI 7.0.2 build 164.  Although it runs fine from the OCI server, when we try to open it from a user workstation (Windows 7 Professional), we can't seem to find an appropriate jre7 update that will allow the Java UI to open.  We end up with the "unable to launch application" window.  We were fine when testing 7.0.1, but now that we are testing 7.0.2 it's not working at all.  We had a workaround of sorts for jre7u71, but that is not working now.  I've tried to downgrade to lower updates, tried 32-bit and 64-bit of most java updates, too.

 

If there is a server side patch available for 7.0.2, I would be very interested in giving that a try.  

 

Thank you!

Julia

justin_smith
11,129 Views

Build 164 doesnt work for us either. We dont actually get an error but nothing happens when Java loads and you accept all the awesome java prompts.

 

7.1 is out but its a FCR, not sure I want to work THAT bad 🙂

ostiguy
11,121 Views

Justin, have you obtained and deployed the patch for this issue?

justin_smith
11,114 Views
Negative. We haven't worked with support yet to get it.

That's the only way to get it, right?

gmilazzoitag
11,103 Views

I've got the same issue with 7.1 release...Man Indifferent

The server side patch with the new jar file seems newer (4/29/2015) than the one on 7.1 installation files.

I've tried to apply the patch but I've got always the same error. With or without the patch...

The server is the same 7.0.2 with same environment where the patch worked. Just upgraded to 7.1

This java is a real nightmare!!!

 

Bye

 

30-04-2015 20-26-32.jpg

 

Regards,

ostiguy
11,101 Views

The patch will break OCI 7.1.0 as the patch is both built for 7.0.2, and unnecessary for 7.1.0. I write this while having the Java client for 7.1.0 open on my laptop, running on Java 8u45

 

Giacomo - I would clear out the Java cache - this is always recommended if you are upgrading from one OCI version to another.

gmilazzoitag
11,099 Views

Sorry, I've replied without refreshing the page.

Anyway I've got that error also before the patch with the original jar file. 

I'll do some test.

 

Bye

JBARBALACE
11,073 Views

Good morning guys,

Thank you for all of the follow-up and feedback.  I was unexpectedly out of the office and haven't been able to attend this.

 

I did try a patch that ostiguy forwarded for 7.0.2, but I was still getting the error.  I'm going to be testing 7.1 next week to see if we can get a better response with Java (yes, a giant nightmare).  I'm glad to know that java8u45 is working with 7.1.

 

Thanks again for the feedback!

Julia

gmilazzoitag
11,092 Views

Yep! Cleaned the java cache it works. On OCI server I did it manually in C:\Users\<running user>\AppData\LocalLow\Sun\Java\Deployment\cache for there's no Control Panel Java applet.
Smiley Happy

 

No issue at all running Java UI from desktop shortcut on the server itself.

Labor day? Yes. Working on OCI 7.1 lab Smiley Indifferent but just because here is raining!

AmrShans
10,814 Views

Hello everyone,

We have got OCI 7.1 but I am still getting this error with Java 8 u 60. The Java client initially worked on my Win 7 machine but not anymore, however, it works from the Server.

Shot 3.jpg