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OCSM 3.1.2 doesnt launch - Unable to find SystemManager.config

Hi,

 

Firstly I am new to netapps so first time trying to install the console.  I am running ie11 & Java 7 u49, after installing 3.1.2 I get error "unable to find systemmanager.config in the user home directory" from searching it seems the config file should be in C:\Users\<username>\NetApp\SystemManager\ however it has not created the netapp directory during the install?  I have tied reinstalling a couple of times but no joy.

Re: OCSM 3.1.2 doesnt launch - Unable to find SystemManager.config

Hi,

 

Hope the below KB articles helps,

 

https://kb.netapp.com/support/index?page=content&id=2021507&actp=LIST_RECENT&viewlocale=en_US&searchid=1425446681926

https://kb.netapp.com/support/index?page=content&id=2022283

 

 

Thanks

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