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SMVI 2.0 - fails when performing a restore of vmfs volume

Hi,

Hopefully someone can shed some light on the issue we're having.  I'm able to use SMVI to backup NFS and VMFS datatstores/VM machines, but when I do a restore of a VM machine on a VMFS datastore it fails.  No restore issues with VM machines that are hosted on NFS, just VMFS.

We're running the following in our environment

OnTap 7.3.2

SnapManager for Virtual Infrastructure 2.0 (installed on vCenter server)

vSphere 4.0 w/update 1

Messages in the Task pane of SMVI

One or more mount requests did not succeed.  Please check vSphere Client for any error messages.

Failure in DatastoreMountAction:  One or more mount requests did not succeed.  Please check vSphere for any error messages.

Operation transitioning to abort due to prior failure.

Operation aborted.

Operation failed:  One or more mount requests did not succeed.  Please check vSphere Client for any error messages.

Messages in the Recent Tasks of vCenter Client

Rescan all HBA

Rescan VMFS

I see these two actions in the vCenter client when i submit the restore job.

Any help would greatly be appreciated.  Thanks.

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

I noticed that a new Igroup was created called ESXhostname_smvidg_fcp and i assume this was created during the failed restore process.  The igroup settings appear to be identical to the Igroup we created for ESX.

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Daniel,

what licenses have you got on this controller? I think NFS and SMVI requires a flexclone license. I know we had an issue where NTAP had to

issue us with a license to make SMVI and NFS work. Im pretty sure its flexclone but not 100% sure.

Eric

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Hi,

Also check if you running VMFS over iSCSI the connectivity.

You might not able to reach the ESX server to mount the backup for restoration.

To isolate the Problem, simply try mounting the backup directly.

Cheers !!!

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Hi

Flexclone licesnse is required for:

1) NFS datastore mounts

2)NFS VMDK restore to an alternate datastore

3)Single file restore

Backups and restores will not fail for other scenarios.

Regards

Amrita

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

All,

We're running the controllers in an active/active environment and have flexclone licensed on both controllers.  The VMFS volumes are over Fibre Channel and no iSCSi is used in our environment.  Could the issue be somewhere on the fibre channel/switch configuration?  Thanks again for all your suggestions and please keep it coming.

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Which ESX host are you selecting when you do the VM restore? Does that ESX server have access to the same FC LUN as the VM was backed up from? What will happen is SMVI will FlexClone the backup then connect the FlexCone to the ESX server you give it, then copy the VM from the FlexClone to the source VMFS. Thus it needs access to both the FlexClone and the original VMFS LUN.

Keith

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

In the 'ESX Host ID' field, I'm selecting the same esx server that I backed up in the backup job.

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Hi

Is ALUA enabled? Also are you able to see the datastore name properly in the inventory tab?

Regards

Amrita

Re: SMVI 2.0 - fails when performing a restore of vmfs volume

Yes we have ALUA enabled and I can see the datastore that i want backed up in the datastore.