2010-01-29 11:59 AM
Hopefully someone can shed some light on the issue we're having. I'm able to use SMVI to backup NFS and VMFS datatstores/VM machines, but when I do a restore of a VM machine on a VMFS datastore it fails. No restore issues with VM machines that are hosted on NFS, just VMFS.
We're running the following in our environment
SnapManager for Virtual Infrastructure 2.0 (installed on vCenter server)
vSphere 4.0 w/update 1
Messages in the Task pane of SMVI
One or more mount requests did not succeed. Please check vSphere Client for any error messages.
Failure in DatastoreMountAction: One or more mount requests did not succeed. Please check vSphere for any error messages.
Operation transitioning to abort due to prior failure.
Operation failed: One or more mount requests did not succeed. Please check vSphere Client for any error messages.
Messages in the Recent Tasks of vCenter Client
Rescan all HBA
I see these two actions in the vCenter client when i submit the restore job.
Any help would greatly be appreciated. Thanks.
Solved! SEE THE SOLUTION
2010-01-29 12:10 PM
I noticed that a new Igroup was created called ESXhostname_smvidg_fcp and i assume this was created during the failed restore process. The igroup settings appear to be identical to the Igroup we created for ESX.
2010-01-31 04:28 PM
what licenses have you got on this controller? I think NFS and SMVI requires a flexclone license. I know we had an issue where NTAP had to
issue us with a license to make SMVI and NFS work. Im pretty sure its flexclone but not 100% sure.
2010-01-31 08:32 PM
Also check if you running VMFS over iSCSI the connectivity.
You might not able to reach the ESX server to mount the backup for restoration.
To isolate the Problem, simply try mounting the backup directly.
2010-01-31 09:59 PM
Flexclone licesnse is required for:
1) NFS datastore mounts
2)NFS VMDK restore to an alternate datastore
3)Single file restore
Backups and restores will not fail for other scenarios.
2010-02-01 04:55 AM
We're running the controllers in an active/active environment and have flexclone licensed on both controllers. The VMFS volumes are over Fibre Channel and no iSCSi is used in our environment. Could the issue be somewhere on the fibre channel/switch configuration? Thanks again for all your suggestions and please keep it coming.
2010-02-01 06:03 AM
Which ESX host are you selecting when you do the VM restore? Does that ESX server have access to the same FC LUN as the VM was backed up from? What will happen is SMVI will FlexClone the backup then connect the FlexCone to the ESX server you give it, then copy the VM from the FlexClone to the source VMFS. Thus it needs access to both the FlexClone and the original VMFS LUN.