Hello, we are testing ARW on test volume and get alerts like: "callhome.arw.activity.seen [ALERT] Description: This message occurs when ransomware activity is detected. To protect the data, a Snapshot copy has been created, which can be used to restore the original data. If your system is configured to do so, it generates and transmits an AutoSupport (or "call home") message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution." Now how do I find out what caused this alert?? I've checked system manager's vol-security page, AIQ and even went to activeiq.netapp.com to check the autosupport it sent as the sections are readable from there. Absolutely no information what caused this ALERT...we have on-prem BlueXp and it doesn't support ARW. So where can I see what happened and caused snapshot creation and autosupport?
... View more
Hello fellow admins! I want to create a role that allows login to System Manager + full File System Analytics functionality but no other rights. I am having difficulty and could use some advice! The first KB below describes creating a role like the one I want, but it doesn't work. To simplify, I gave the role "All File System Analytics operations" rights, using /*/ for the UUID. I created the domain account with the http, ontapi, and ssh applications. When trying to log in, I just got the spinning 'wait' icon with no error and no end in sight. The second KB mentions the new built-in admin-no-fsa role which is actually to restrict FSA, however I thought it might help to see what it does so I could tweak a copy. I logged in this time but had too many admin rights, plus the two areas of FSA that should have been read only were not visible. Any recommendations? https://docs.netapp.com/us-en/ontap/file-system-analytics/role-based-access-control-task.html https://docs.netapp.com/us-en/ontap/authentication/predefined-roles-cluster-administrators-concept.html
... View more
ONTAP 9.10 is used. I am testing SNMP v3 Trap transmission, but I cannot receive it well on the SNMP Manager side. For SNMP v2, I was able to confirm receipt of the Trap on the Manager side. I have the SNMP user and authentication settings on the Manager side set to match the ONTAP side settings, but I just can't get Trap reception with SNMP v3. Packet capture showed that even though the Trap was sent with SNMP v3, it seemed to be recognized as a v2 Trap. Do you have any advice on configuration?
... View more
On NETAPP CVO (GCP)my vol0 size is increasing every month, is it expected as root volume contains sys config files, log files. is there a way we can check why the increase and what files are present? Ontap Version : 9.13.p1
... View more
Hi, trying to run VVol testing on laptop with the simulator and 9.6 (finshing off some old labs), have 99% of the software (apart from the API service) - looked on the site and I know its EOL. But I just wondered if anyone has the 'OnCommand API Services 2.2' All the links in the API dev network, just return back to the default support page.
... View more
