About EF & E-Series, SANtricity, and Related Plug-ins
Join conversations about NetApp EF/E-Series storage systems, SANtricity, and related plug-ins. Ask questions and get feedback from other users about these efficient storage systems optimized for demanding application-driven environments.
About EF & E-Series, SANtricity, and Related Plug-ins
Join conversations about NetApp EF/E-Series storage systems, SANtricity, and related plug-ins. Ask questions and get feedback from other users about these efficient storage systems optimized for demanding application-driven environments.
I recently acquired Toshiba PX05SRQ384B drives from a reseller, which were previously used in a NetApp appliance. These drives are FIPS encrypted, and I have encountered difficulties in unlocking and formatting them for reuse. I have attempted to format and unlock the drives using both a Synology system and a TrueNAS system, without success. I also tried the manufacturer reset functionality, but this did not resolve the issue. Given the circumstances, I kindly request anyone who has a lab for me to send the drives over and use NetApp’s SANtricity Storage Manager software to unlock and reuse these drives. I understand the importance of adhering to security protocols and am seeking guidance on the most feasible way to get these drives operational. I have invested nearly $20,000 in acquiring these drives and am eager to integrate them into my storage infrastructure. Your support in this matter would be greatly appreciated. Please let me know if this is possible and any steps I need to take to proceed. Thank you for your attention to this matter.
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Dear Team, We are using NETAPP E2812 with SANtricity® OS Software Version 11.70.2 Need guidance to change time and Time Zone. Please share the steps. Regards, Shiju Chacko
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We moved 4 E-series units from one data center to another, with the idea that we would just do a complete wipe of the units and repurpose them. We took the disks out of the units and put them in unlabelled boxes, thinking we would just wipe the systems when we reassembled them. I just assembled one of them, brought it up, and tried to do a simple "clear configuration". But it is not allowing me to do it, because it claims all the disks are "incompatible" because of "failed database adoption". I'm guessing the drives for all the units got mixed up, and they think they should all go to their original units. Anyway, to make a long story short, all I want is to destroy everything and set the unit as if it were coming from the factory. Is there an easy way of doing this? Or, if not an easy way, is there a hard way of doing this? Seems like I can't do anything with these units now... # SMcli clear storageArray configuration; Unable to reset the configuration using the Set Storage Array command at line 1. Error 101 - The operation cannot complete because either there is a problem communicating with any of the drives in the storage array or there are currently no drives connected. show allDrives summary; SUMMARY Number of drives: 60 Current media type(s): Hard Disk Drive (60) Current interface type(s): Serial Attached SCSI (SAS) (60) Drive capabilities: Data Assurance (DA) (60), Full Disk Encryption (FDE) (60) BASIC: TRAY, DRAWER, SLOT STATUS CAPACITY MEDIA TYPE INTERFACE TYPE CURRENT DATA RATE PRODUCT ID FIRMWARE VERSION CAPABILITIES 99, 1, 1 Incompatible 2,794.519 GB Hard Disk Drive SAS 6 Gbps ST33000651SS MS01 DA, FDE ... etc.
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Dear Team, We are using NETAPP E2812 with SANtricity® OS Software Version 11.70.2. Recently we upgraded our HOST to Server 2022. Everything is working fine. But Device Manager shows error about NETAPP Universal Xport SCSI Disk Device. Refer attachment. Need help what we can check to resolve this issue. Regards, Shiju Chacko
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