2010-08-03 08:23 AM
wondered if anyone else has seen this problem
all SMVI notifications have links in, which they reference what looks like an IPv6 address in which doesn't work when clicked on, as we are using IP v4
it has the following format
the fe80:0:..... is the part I refer to, if I replace this with the netbios name the links work
this is the same for the .sfr file for single file recovery, if you edit the .sfr file it too references the fe80:00 number
when I look at the IP stack for the card of the VC server IPv6 was selected, I have deselected IPv6 and rebooted the VC server. but makes no difference.
any help much appreciated
2010-08-03 09:32 AM
I have no intention of using IPv6
by default when you install a windows 2008 box it automatically installs IP v4 and 6
the server is only using IPv4, and with selected when ever SMVI send notification it doesn't use the IPv4 address in the Hyperlinks
Also when you use SFR the .sfr file emailed contains hyperlinks containing IPv6??
2010-08-05 04:34 AM
would it be possible to file a support case on this. We didn't hit this in the lab. Taking a look at the logs will help us resolve the issue.
2010-08-05 04:44 AM
there is nothing in the logs
all you see is the notifications and .sfr file has the hyperlink with fe08:0:0.... and IPv6 instead of v4
if I manually replace the fe08:... number with the correct ipv4 address the hyperlink works
annoying with the .sfr file as there is a lot of amending to do so that when you point the restore agent to the corrected file it will work
maybe I will upgrade SMVI to the new VSC 2.0 which has it bundled?
2010-08-05 04:48 AM
Yeah you could try the VSC 2.0. IT will also give you storage console and Provisioning and cloning capabilities.
We’ll try and reproduce the issue in our labs as well. We haven’t hit it yet.
2010-08-05 04:54 AM
so have you installed smvi on a win2k8 R2 box with ipv6 installed (not configured) and higher in the network order in advanced network properties?
2010-08-09 03:54 AM
I had this to.
I just disabled ipv6 via the registry and the problem went away.
There is also a field you can edit to replace the ip with a server name but it dosne't seem to update it in the email, thou it maybe just a service restart.
2010-08-09 05:59 AM
We have tried disabling it everywhere and several restarts of the server, nothing has worked.
We are currently planning to remove it and install VSC 2.0 which has SMVI bundled.
not sure if this version included the updates currently in SMVI P1D1, which fixes numerous problems with mounting backups?
Perhaps Amrita could answer this?