Hello everyone.
A customer of us has a AFF A220 that have active a SSP ALL SW service warranty. After a search i dont have find a clear answer on what this service provide. The machine is running on 9.6 and we want to go on the 9.15 ( if it;s possible). But we dont start the upgrade process with out the choice of support as a backup. From the ChatGPT i have take the follow response, on the question that is mean the SSP ALL SW.
"
SSP: This may stand for Software Subscription Plan or Support Service Package. It usually indicates a subscription or support agreement covering various NetApp software products and services.
ALL SW: This typically means "All Software." It implies that the package covers all software offerings relevant to a specific NetApp product or service suite.
NetApp Service: Refers to the array of services provided by NetApp, such as technical support, software updates, and access to tools that help manage storage infrastructure."
The output of this is correct? I mean if a machine have SSP ALL SW service active on a problem that acquire on the upgrade process i will can open a service request for the problem?
Thanks.
Best Regards,
SG
