BlueXP Services - Page 8

Andrew-T

Hi All, Yes we are still running an AltaVault and almost ready to migrate the data, however the initial requirement is to get the AltaVault off our F5. Current setup is AltaVault pointing to the F5 which is directing data to StorageGrid, new requirement is to have the AltaVault pointing directly to newly implemented StorageGrid gateway node. Is there a way to change the IP associated with hostname in the cloud settings tab without losing access to current SG bucket?

AndrewPDX

Hi all, For some reason my first post was marked as spam..trying again? I've been attempting to install the on-prem BlueXP connector for a few days and have so far not been successful. Every attempt so far has resulted in the install failing with: Waiting for OCCM, It may take few minutes Timed out waiting for http://localhost/service-manager/isHealthy I've done everything I can to verify that our on-prem environment meets the requirements. My local config is: Ubuntu 24.04.2 LTS VM Docker Engine 28.0.1 SELinux disabled Confirmed network connectivity to all required endpoints The full install: [✔] Detect container runtime Container runtime detected : docker [✔] Verifying root permissions [✔] Verifying memory OK [✔] Verifying CPU OK [✔] Verifying Docker version OK 28.0.1 [✔] Verify Docker service is enabled OK [✔] Verifying network OK .---------------------------------------------------------------------. | URL | status | |------------------------------------------------------------+--------| |------------------------------------------------------------+--------| | https://cloudmanager.cloud.netapp.com/tenancy/health | OK | |------------------------------------------------------------+--------| | https://stream.cloudmanager.cloud.netapp.com | OK | |------------------------------------------------------------+--------| | https://cloudmanagerinfraprod.azurecr.io | OK | |------------------------------------------------------------+--------| | https://production-artifacts.cloudmanager.cloud.netapp.com | OK | '---------------------------------------------------------------------' [✔] Extracting service manager binary OK Extracted to /opt/application/netapp/service-manager-2 [✔] Extracting service manager service OK Extracted to /opt/application/netapp/service-manager-2 [✔] Extracting docker-compose OK Extracted to /usr/bin/ [✔] Setting docker-compose executable OK [✔] Verifying docker-compose-plugin version OK 2.33.1 [✔] Setting configuration OK [✔] Update OS and Docker daemon settings OK Skipped because no proxy [✔] Installing Service OK [✖] Waiting for OCCM, It may take few minutes Timed out waiting for http://localhost/service-manager/isHealthy I've attempted installing versions 3.9.45 and 3.9.49, both with the same result. The install log is unfortunately also not very helpful: [INFO] 2025-03-21T16:55:34.318Z {"title":"Detect container runtime","success":true,"successText":"Container runtime detected : docker","data":"docker"} [INFO] 2025-03-21T16:55:34.318Z {"title":"Verifying root permissions","success":true} [INFO] 2025-03-21T16:55:34.319Z {"title":"Verifying memory","success":true,"successText":"OK","data":{"totalMemory":14606827520,"totalMemoryMb":13930,"minMem oryBytes":13958643712,"minMemoryMB":13312}} [INFO] 2025-03-21T16:55:34.320Z {"title":"Verifying CPU","success":true,"successText":"OK","data":{"cpuCores":8,"minCpuCores":4}} [INFO] 2025-03-21T16:55:34.346Z {"title":"Verifying Docker version","success":true,"successText":"OK","successDebug":"28.0.1","data":{"containerRuntimeVersio n":"28.0.1"}} [INFO] 2025-03-21T16:55:34.354Z {"title":"Verify Docker service is enabled","success":true,"successText":"OK"} [INFO] 2025-03-21T16:55:35.477Z {"title":"Verifying network","success":true,"successText":"OK","successDebug":"\u001b[90m.----------------------------------- ----------------------------------.\u001b[39m\n\u001b[90m|\u001b[39m\u001b[1m URL \u001b[22m\u001b[90m |\u001b[39m\u001b[1m status \u001b[22m\u001b[90m|\u001b[39m\n\u001b[90m|------------------------------------------------------------+--------|\u001b[39m\n\u0 01b[90m|\u001b[39m https://support.netapp.com \u001b[90m|\u001b[39m \u001b[32mOK\u001b[39m \u001b[90m|\u001b[39m\n\u001b[ 90m|------------------------------------------------------------+--------|\u001b[39m\n\u001b[90m|\u001b[39m https://cloudmanager.cloud.netapp.com/tenancy/hea lth \u001b[90m|\u001b[39m \u001b[32mOK\u001b[39m \u001b[90m|\u001b[39m\n\u001b[90m|------------------------------------------------------------+--- -----|\u001b[39m\n\u001b[90m|\u001b[39m https://stream.cloudmanager.cloud.netapp.com \u001b[90m|\u001b[39m \u001b[32mOK\u001b[39m \u001b[90 m|\u001b[39m\n\u001b[90m|------------------------------------------------------------+--------|\u001b[39m\n\u001b[90m|\u001b[39m https://cloudmanagerinfrapro d.azurecr.io \u001b[90m|\u001b[39m \u001b[32mOK\u001b[39m \u001b[90m|\u001b[39m\n\u001b[90m|------------------------------------------- -----------------+--------|\u001b[39m\n\u001b[90m|\u001b[39m https://production-artifacts.cloudmanager.cloud.netapp.com \u001b[90m|\u001b[39m \u001b[32mOK\u0 01b[39m \u001b[90m|\u001b[39m\n\u001b[90m'---------------------------------------------------------------------'\u001b[39m","data":[{"success":true,"requ iredUrl":{"url":"https://support.netapp.com","expectedStatus":[200]},"status":200,"text":"OK"},{"success":true,"requiredUrl":{"url":"https://cloudmanager.clo ud.netapp.com/tenancy/health","expectedStatus":[200]},"status":200,"text":"OK"},{"success":true,"requiredUrl":{"url":"https://stream.cloudmanager.cloud.netap p.com","expectedStatus":[200,403]},"status":403,"text":"OK"},{"success":true,"requiredUrl":{"url":"https://cloudmanagerinfraprod.azurecr.io","expectedStatus" :[200,404]},"status":404,"text":"OK"},{"success":true,"requiredUrl":{"url":"https://production-artifacts.cloudmanager.cloud.netapp.com","expectedStatus":[200 ,401]},"status":401,"text":"OK"}]} [INFO] 2025-03-21T16:55:35.880Z {"title":"Extracting service manager binary","success":true,"successText":"OK","successDebug":"Extracted to /opt/application/ netapp/service-manager-2","data":{"status":0,"stderr":"","stdout":"sm2\n","cmdline":"bash -c set -euo pipefail; tar -xzvf <(tail -c +44830527 /home/agoss/Blu eXP-Connector-Cloud-v3.9.45 | head -c 18863445)"}} [INFO] 2025-03-21T16:55:35.888Z {"title":"Extracting service manager service","success":true,"successText":"OK","successDebug":"Extracted to /opt/application /netapp/service-manager-2","data":{"status":0,"stderr":"","stdout":"netapp-service-manager.service\nuninstall.sh\n","cmdline":"bash -c set -euo pipefail; tar -xzvf <(tail -c +63693972 /home/agoss/BlueXP-Connector-Cloud-v3.9.45 | head -c 999)"}} [INFO] 2025-03-21T16:55:35.999Z {"title":"Extracting docker-compose","success":true,"successText":"OK","successDebug":"Extracted to /usr/bin/","data":{"statu s":0,"stderr":"","stdout":"docker-compose\n","cmdline":"bash -c set -euo pipefail; tar -xzvf <(tail -c +63694971 /home/agoss/BlueXP-Connector-Cloud-v3.9.45 | head -c 12583602)"}} [INFO] 2025-03-21T16:55:36.002Z {"title":"Setting docker-compose executable","success":true,"successText":"OK","data":{"stdout":"","stderr":"","status":0,"cm dline":"chmod +x /usr/bin/docker-compose"}} [INFO] 2025-03-21T16:55:36.180Z {"title":"Verifying docker-compose-plugin version","success":true,"successText":"OK","successDebug":"2.33.1","data":{"compose Version":"2.33.1"}} [INFO] 2025-03-21T16:55:36.181Z {"title":"Setting configuration","success":true,"successText":"OK","data":{"environment":"production","version":"3.0.69"}} [INFO] 2025-03-21T16:55:36.209Z {"title":"Update OS and Docker daemon settings","success":true,"successText":"OK","successDebug":"Skipped because no proxy"} [INFO] 2025-03-21T16:55:36.632Z {"title":"Installing Service","success":true,"successText":"OK"} [INFO] 2025-03-21T17:05:38.252Z {"title":"Waiting for OCCM, It may take few minutes","success":false,"errorTitle":"Timed out waiting for http://localhost/ser vice-manager/isHealthy","errorDescription":"Waited for 600 seconds","data":{"success":false,"requiredUrl":{"url":"http://localhost/service-manager/isHealthy" ,"expectedStatus":[200]},"status":503,"text":"Wrong status code 503, expected one of [200]"}} I'm able to access the connector via the host IP, but it gives me the Failed to initialize UI.Show Less Service Unavailable error. I've also verified that the docker containers are running and the interfaces are forwarded correctly: CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 8ff727acdb68 cloudmanagerinfraprod.azurecr.io/cloudmanager_traefik:production-5b1a77f-36-S "/conf/entrypoint.sh…" 2 hours ago Up 2 hours 0.0.0.0:80->80/tcp, [::]:80->80/tcp, 0.0.0.0:443->443/tcp, [::]:443->443/tcp cloudmanager_traefik b12425740c56 cloudmanagerinfraprod.azurecr.io/cloudmanager_credentials:fcb367c-87-S "java -XX:+UnlockExp…" 2 hours ago Up 2 hours 127.0.0.1:3001->80/tcp cloudmanager_credentials 17468851a4e5 cloudmanagerinfraprod.azurecr.io/cloudmanager_static-file-server:production-ad572da-103-S "/etc/nginx/entrypoi…" 2 hours ago Up 2 hours 80/tcp, 8888/tcp cloudmanager_static-file-server At this point I'm really at a loss, so any help would be appreciated!

jsledge · ‎2025-02-19

Hello, I am a TSE engineer at Netapp, have a customer trying to create a new CVO instance using Azure premium keyvault services. He referenced this documentation here: https://docs.netapp.com/us-en/bluexp-cloud-volumes-ontap/task-set-up-azure-encryption.html#create-a-working-environment-that-uses-the-encryption-key On the step to list the keyvaults that were created, it is failing: Obtain the list of key vaults in your Azure subscription by using the following BlueXP API call. For an HA pair: GET /azure/ha/metadata/vaults For single node: GET /azure/vsa/metadata/vaults Make note of the name and resourceGroup. You'll need to specify those values in the next step. The error is "User is not allowed to do operation" Posting the issue here for assistance, as this KB specifies the Netapp APi is community supported https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Where_can_I_get_help_for_Cloud_Volumes_ONTAP_API_related_issues Any help is appreciated This is the actual call This call fails with user isn't allowed, etc curl --request GET --location 'https://cloudmanager.cloud.netapp.com/occm/api/azure/vsa/working-environments/VsaWorkingEnvironment-XFYfUPSU?fields=status,ontapClusterProperties.fields(upgradeVersions,nodes),reservedSize,saasProperties,complianceProperties,monitoringProperties,providerProperties' --header "Content-Type: application/json" --header 'x-agent-id: XXXXX' --header 'Authorization: Bearer '

Jun11 · ‎2025-02-20

We can operate Amazon FSx for NetApp ONTAP using System Manager via BlueXP, but can we manage things like SnapMirror relationship creation from this System Manager? Are there any features that are not available in FSx's System Manager compared to the on-premise System Manager? The intent of this question is to see if it is possible to configure SnapMirror between FSx and on-premise ONTAP storage using only System Manager.

HakanHedman · ‎2025-02-03

Are there any test files available to test classification and sensitive personal data? Going to run a demo and would like some examples.

Board Activity

AltaVault Cloud Setting

On-prem BlueXP connector install failing

A API call to list Azure key vaults is failing, "User is not allowed to do operation"

Using FSx System Manager via BlueXP to configure SnapMirror between FSx and on-premis ONTAP

classification test files