What stands out is not simply the use of AI, but the discipline behind it. The NetApp KM team has focused on unifying knowledge, improving discoverability, and embedding AI into practical workflows—from GenAI-powered answering to AI-assisted content creation. We have used the platform to centralize previously fragmented knowledge and build a more intuitive environment for users. That is the real promise of AI in knowledge management: not novelty, but scalable relevance and ability to take quicker actions and drive better outcomes. To learn more about our KM innovations that led to this recognition, check out this video: https://www.youtube.com/watch?v=svB66AhUJX0