Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Digital Support

Success starts in your language


As a global company, NetApp is committed to making product and support information available to you in your language, anywhere in the world. Localized content means you spend less time solving problems and more time propelling your business forward.


In the latest Q&A Series, best-selling author Anna Schlegel shares how NetApp is changing to bring you the right information when and where you need it.

Digital Support Q&A Series Playlist