Hello,
I've a NetApp FAS 2240-2 which I'm having some dificulties with it, mainly with the controller, I'm connected to the SP via console cable and I'm unable to do anyhting with the keyboard:
- can't interrupt CTRL+C at boot loader
- can't make CTRL+C to present the menu to for ex. reset it to factory defaults
- I've seen another keyboard shortcut like for ex. CTRL+G, it does not do anything
I've tryed another controller from other Netapp, same model with this enclosure and everything works as expected.
At the moment, with this controller, I'm "frozen" without the possibility to proceed the setup of the storage device, I'm at the first question of the setup to type hostname and... I can't type anything there.
So, looking at this, seems that the controller has somekind of a problem with "keyboard" access via console, and my question is, has somebody had this kind of a problem to tell me if this is some sort of hardware problem or there is some sort of another keyboard shortcut for ex. to make this work again?
Thank you for your attention and
Best Regards,
Nelson