Hello, I have a fas270 with it's 14 internal FC disks. The fas270 also had a external sata shelf connected to it's 0b FC port. Recently we removed the external shelf to move it to another filer. After removing the external shelf we set the terminator switch on port 0b to on and then powered on and started the fas270. It's not seeing any of it's internal disks now.
The shelf speed is set to 1gb, the terminator switch is "on", the shelf id is set to 1.
We've tried powering off completely a few times, reseating the cpu module (per netapp supports recommendation) to no avail.
Any ideas on what's amiss here?
I should add that I'm trying to get the fas270 started only so I can destroy the root volume, the aggregate and then unassign the systems disks before it gets converted into a data disk shelf and moved to a new head.
Hi, Yes, we've completely power cycled the controller and even reseated the cpu module. In maintenance mode the system doesn't even see the shelf, let alone the disks. So I can't assign ownership to them or anything.
I'm curious how you connected the FAS270 to the SATA shelf, I'm trying to do that now and I can't see the shelf. I'm going from and ESH2 module in the FAS270 to the AT-FCX module on the SATA shelf. Did you go right from the head to the AT module?
Answered this myself. Works now, minor oversight on my end.
Hi Dave, you can't have ESH and AT-FCX modules in the same loop. This is most likely why your head isn't seeing the shelf. ESH modules need to be in their own loop and AT-FCX modules need to be in their own loop. So yes, you'd need to connect your SATA shelf with it's AT-FCX module directly to one of the free FC ports on your filer head. (exp. 0b)