NetApp Community Update
This site will enter Read Only mode on July 23 as we prepare to move to a new platform. You will still be able to view content, but posting and replying will be temporarily disabled.
We're excited to launch our new Community experience on July 30 and more information will follow soon.
Stay connected during the transition - Join our Discord community today.

NetApp Console

Cloud Manager "Working Environment Failed" error

jsuttoncs
3,301 Views

After discovering an on-prem AFF-A220 in Cloud Manager, when I double-click on the icon and try to get details about the cluster I get the error "Working Environment Failed".  My AFF-A220 is running 9.5P2, then same as my Cloud Volumes ONTAP instance in AWS.

 

I also see this error in the event logs "

secd.dns.server.timed.out: DNS server #.#.#.# did not respond to vserver = admin Vserver within timeout interval." every so often as well.  I have no idea what "vserver = admin" refers to whatsoever.  I only have two SVMs, one being the system SVM.

 

That being said I have verified connectivity with the DNS from the AFF by running "

dns check -vserver na-cluster -name-server #.#.#.#".

 

I also have an older FAS6220 running DOT 9.1P8 and Cloud Manager works fine with it.   Confused.

0 REPLIES 0
Public