Share Access

[#1]

To all,

   I am new to NetApp so any assistance will be highly appreciated. I am able to log onto the filer without in problems, however I am unable to access any of the shares. Everytime I have tried to access any shares, I am prompt for my credentials  and after I enter my credentials a pop-up appears saying check my username and/or password. I know my credentials are correct because they are the same credentials I use to log onto the filer. I know its not my workstation because others do not have problems accessing the shares from my workstation. I am experiencing this problem along with the users whom accounts I create.

I have verified that I am in the administrators group and everything. I have even had my account deleted and recreated and that didn't not solve the problem. Like I said earlier, I am new to Netapp and I hope I haven't confused anyone reading this post. I am willing to try anything.

Thanks in advance

[#2]

rule #1 - you cannot use "root" to map a share. Which user are you using?

Is it a Active Directory User? Are the others also AD users?

What is the Share ACL? "cifs shares" output would help here. "qtree status" would help too.

[#3]

I am not using the root account, I am using my admin account. All of the users are AD users. Like I said I am new to NetApp so I don't know what you mean about Share ACL. I am working in a secure environment so it very little info that I can give

[#4]

no info = harder to help. But we can still try...

Is your admin account from the AD or local on the NetApp?

If the other users can connect, then it might be related to your account being member of the local "Administrators" group, and the users are in the "Everyone" group or something else.

Output of cifs shares for C$:

Name         Mount Point                     

----               -----------                            

C$               /vol/vol0                      BUILTIN\Administrators / Full Control

which means ONLY members of the local "Administrators" group can map this share. If your account is not in there, it cannot map.

This is not NetApp specific, it is Windows...

[#5]

How can I check to see if I am a member of the local admin group

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[#6]

you can use the "wcc" command.

Example from my system (anonymized)

filer> wcc -s AD123\adminaccount
(NT - UNIX) account name(s):  (AD123\adminaccount - root)
        ***************
        UNIX uid = 0
        user is a member of group daemon (1)
        user is a member of group daemon (1)

        NT membership
                AD123\adminaccount
                BUILTIN\Administrators
        User is also a member of Everyone, Network Users,
        Authenticated Users
        ***************
filer>

[#7]

Every time I use the wcc command I get no passwd entry for (mysid)

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[#8]

*** Every time I use the wcc command I get no passwd entry for (mysid) ***

What exactly do you mean with this?

When I try with a user that it cannot find, I get this error:

filer> wcc -s AD123\user123

Invalid name AD123\user123

Maybe you are "missing" the passwd file in /etc on the root volume (this is NetApp specific )

I've tried the wcc -u command with a "unix/local" user that does not exist and got the same error as you:

filer> wcc -u unixuser123

no passwd entry for unixuser123

So the problem seems to be with your local /etc/passwd...

try:

priv set diag

ls /etc

and check if you see the file, if yes, try:

rdfile /etc/passwd and make sure you have at least these entries:

filer> rdfile /etc/passwd

root:_J9..AdPd30Fbb1F8/iQ:0:1::/:

pcuser::65534:65534::/:

nobody::65535:65535::/:

Peter

[#9]

After I enter wcc –u **my user ID**

Enter

No passwd entry for me

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[#10]

try:

wcc -s **my user ID**