The Windows FW is disabled on both nodes and all software is at the same versions using the same domain account for the service account. The controllers are in the domain and this service account is on the local administrators on both nodes and the controllers.
The transport protocol is set to HTTP. Wondering if I should update the credentials to the service account I am using instead of a local account the SAN administrator provided during setup. The only reason I question that is because when one of the nodes is paused you can connect to the controller and run through the wizard, just can't create the LUN because both nodes aren't online. Once both of them are online and you right click and choose Create New disk, then we get the message above.
Thanks all for the responses.....Sorry for the late update. it turns out we had to create a new service account and assign an SPN to this account for SnapDrive to work correctly. We now use this new service account on all Windows2008/SQL2008 builds that are connected to NetApp storage and use SnapDrive. NetApp has since updated their internal documentation I believe. Appreciate it!