Disks replacement

[band20]

Hi

We had two disks in a failed state on NetApp V3270

the disks were replaced physically and now I don't see them when I run the command "disk show -n"

netapp> disk show -n

disk show: No disks match option -n.

What am I missing ?

Thanks

[pedro_rocha]

Hi

You should first assign them, did you do that?

command: disk assign DISK -o CONTROLLERNAME

Then it should appear as a spare disk.

Regards,

Pedro.

[pedro_rocha]

which disk are you using? Was it provided by NetApp?

When you inserted it, did you see any message on the syslog?

do you see the disks with disk show -v?

[band20]

The disk array is not under support anymore, we use second hand disks.

I've not seen any messages in the log after the they were replaced.

>> do you see the disks with disk show -v?

yes,  I see them like this

DISK OWNER POOL SERIAL NUMBER CHKSUM
------------ ------------- ----- ------------- ------
0b.05.0 PRISTG010094(1573991370) Pool0 6SL2000456K9D -
0b.08.14 PRISTG010094(1573991370) Pool0 6SL10004361H1 -

Have no idea what the owner indicated mean, this is not the name of any controller.

failed disks models were 

0b.08.14          X412_S15K7560A15

0b.05.0            X412_HVIPC560A15

inserted disk models are

0b.08.14          X412_S15K7560A15

0b.05.0            X412_S15K7560A15

Regards,

Alexey

[andris]

Check the System IDs of both nodes in your HA pair (sysconfig will tell you). Does 1573991370 match either of the System ID of your nodes?

Review "sysconfig -r" output for those two disks to see what ONTAP is doing with them.

[pedro_rocha · Accepted solution]

those "new" disks were on another system before. So just remove their previous owners and assign them to your controllers.

[AlexeyF]

ok, that works. thank you.

[AlexeyF]

I can't figure out what is wrong with the forum, but I posted two replies yesterday which have disappeared and I can't post under my username band20...

Anyway, to unswer your questions : 

>> do you see the disks with disk show -v?

yes

>>When you inserted it, did you see any message on the syslog?

no

>>Which disk are you using? Was it provided by NetApp?

no

[AlexeyF]

These are the disks. Have no idea what PRISTG010094 means, this is not the name of a controller.

DISK OWNER POOL SERIAL NUMBER CHKSUM
------------ ------------- ----- ------------- ------
0b.05.0 PRISTG010094(1573991370) Pool0 6SL2000456K9D -
0b.08.14 PRISTG010094(1573991370) Pool0 6SL10004361H1 -

[band20]

No, I've not done that. But as I understand I should see all unassigned disks with the command "disk show -n" 

Use the disk show -n command to view all disks and array LUNs that do not have assigned owners

and I see nothing

I could try your command, could please indicate what is the rule to select Controller to which assigne the disk?

[band20]

the disk array is out of support

I think that the disks inserted were taken from the stock of second-hand disks.

I can see these disks with disk show -v command

DISK OWNER POOL SERIAL NUMBER CHKSUM
------------ ------------- ----- ------------- ------
0b.05.0 PRISTG010094(1573991370) Pool0 6SL2000456K9D -
0b.08.14 PRISTG010094(1573991370) Pool0 6SL10004361H1 -

failed disk in the position 0b.08.14 was X412_S15K7560A15 and was replaced by X412_S15K7560A15

failed disk in the position 0b.05.0 was X412_HVIPC560A15 and was replaced by X412_S15K7560A15

>>When you inserted it, did you see any message on the syslog?

nothing regarding new disks in messages logfile

[Drew_C]

@band20 

Your posts got eaten by the automatic spam filter. It's a bit aggressive at times. I've released the messages.

Sorry!