FAS2552 No output even on serial port

[nigelg1965]

Hi

I have a FAS2552 which came back from a temporary overseas site about 6 months ago. The config should have been wiped before it shipped, but it wasn't who did it.

It's racked and has been powered on since, but doesn't seem to be getting a IP for SP via DHCP as I'd expect. Worse still when I connect to serial ports using a known good RJ45 to serial cable etc. I get no output, even on power-up.

Is there a procedure for completely resetting, like clearing the CMOS on a PC?

Thanks

[aborzenkov]

Try Ctrl-G to access SP. If it also does not work, likely controller is dead.

[andris]

Confirm your serial connection is correctly configured. For FAS25xx, it would be 9600-8N1, no flow control.