ONTAP Hardware

FAS2650 installation and configuration

adolphe
2,702 Views

Please somme one can help me solve the issue wirh FAS2650: it is a new install FAS2650 and i can not ping a lif from a node. also have an error message

 

==> 12/23/2019 02:36:30 nasnanocm3allna1b
ERROR asup.post.drop: AutoSupport message (HA Group Notification from nasnanocm3allna1b (MANAGEMENT_LOG) NOTICE) was not posted to NetApp. The system will drop the message.
12/23/2019 02:00:00 nasnanocm3allna1b
ERROR monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
12/23/2019 01:36:19 nasnanocm3allna1b
ERROR asup.post.drop: AutoSupport message (HA Group Notification from nasnanocm3allna1b (PERFORMANCE DATA) NOTICE) was not posted to NetApp. The system will drop the message.
12/23/2019 01:00:00 nasnanocm3allna1b
ERROR monitor.shelf.warning: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.

1 REPLY 1

Ontapforrum
2,687 Views

Hi,

 

Which LIF you meant? cluster_mgmt_LIF ? New install...hmm, is the initial setup gone well ? Where are you with the current setup.

 

What these output show:
::>cluster show
::>network int show

 

To verify shelf errors reported, use these commands: [Can you connect directly to console]

::> node run -node nasnanocm3allna1b
nasnanocm3allna1b>environment status shelf 0a

 

Look for keyword 'with error', under healthy conditions, it should say 'none'.

 

Ask someone to physically examine if the PSU's power cable is properly plugged-in, if everything is in place, just raise a ticket with NetApp.

 

Usually, if any component "fails", in such cases there is automatic case generated for PSU replacement. However, it seems the system is not yet fully configured "((MANAGEMENT_LOG) NOTICE) was not posted to NetApp."

 

Thanks!

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