Motherboard diag

saranraj456 · ‎2012-06-04

Hi Frndz,

In Netapp 3240, ontap 8.0.2 P7 mode we like to run a motherboard diag with the help of sldiag in maintainence mode,But in the "sldiag device show" it doesnt list the motherboard.

Is there any other command to do the motherboard diag ?

Saran

aborzenkov · ‎2012-06-04

No, you have to run tests for all individual devices on motherboard. The following is currently recommended after motherboard replacement:

These devices need to be disabled: 'sas', 'fcal', 'nic', if present, 'acpm' and 'pam2/fcache'.

So you basically take default list, disable tests for above devices if present and run diagnostic.

saranraj456 · ‎2012-06-04

In other FAS model, we have option to run diag seperately for motherboard right .whether is it specific about model.

aborzenkov · ‎2012-06-04

Well, I do not know whether this is hardware or software specific. But this is how sldiag works.

christin · ‎2012-06-05

Hi Saran,

I also found the following links that you might find helpful:

KB article 1013307: https://kb.netapp.com/support/index?page=content&id=1013307

NetApp® System Level Diagnostics Guide

Hope that helps!

Thanks,

Christine

saranraj456 · ‎2012-06-05

Hi Christine,

In the below output,service processor means the motherboard right?

*> sldiag device show DEV NAME SELECTION ------------- ----------- ---------- interconnect ib2b disabled nic e0a enabled nic e0b enabled nic e0c enabled nic e0d enabled nic e0M enabled acp acpview enabled acpm 3b.0.A enabled acpm 3b.0.B enabled acpm 3a.1.A enabled acpm 3a.1.B enabled fcal 0a enabled fcal 0b enabled fcal 0c enabled fcal 0d enabled mem mem enabled storage 3a disabled storage 3c disabled storage 3b disabled storage 3d disabled bootmedia bootmedia enabled environmentals environmentals enabled serviceProcessor serviceProcessor enabled nvram slot2 enabled