ONTAP Hardware

X477 Disk is displayed at 15000 rpm on the fas3240

wuijolskd

 

Hello

When I put Ownership in a new X477 that does not contain Ownership, the 7.2K disk appears to be 15K.

Is there a way to check technical documents related to this phenomenon?

1 ACCEPTED SOLUTION

wuijolskd

That situation has been resolved by replacing it with another disk.

We will also proceed with DQP updates and Disk Firmware updates.

Thank you.

View solution in original post

5 REPLIES 5

pedro_rocha

Hello,

 

Can you post some outputs?

 

Regards,

Pedro

wuijolskd

Hello

Here is the requested data.

A photo showing the part number and serial number of the disk '3c.22.9' used, a scene using the command 'sysconfig -r', and 'log' data.

Thank you.

 

KakaoTalk_20210408_090028969_01.jpg

KakaoTalk_20210408_090028969.jpg

KakaoTalk_20210408_090137480.jpg

AlexDawson

What is the date code of the DQP file?

 

rdfile /etc/qual_devices_v3 and it's at the bottom (and top)

andris

Alex's DQP info request is important...

Nice uptime...

What is the ONTAP version?

X477_TTCRE04TA07 latest firmware is NA03 - highly recommend update, too.

wuijolskd

That situation has been resolved by replacing it with another disk.

We will also proceed with DQP updates and Disk Firmware updates.

Thank you.

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