X477 Disk is displayed at 15000 rpm on the fas3240

[wuijolskd]

Hello

When I put Ownership in a new X477 that does not contain Ownership, the 7.2K disk appears to be 15K.

Is there a way to check technical documents related to this phenomenon?

[pedro_rocha]

Hello,

Can you post some outputs?

Regards,

Pedro

[wuijolskd]

Hello

Here is the requested data.

A photo showing the part number and serial number of the disk '3c.22.9' used, a scene using the command 'sysconfig -r', and 'log' data.

Thank you.

[AlexDawson]

What is the date code of the DQP file?

rdfile /etc/qual_devices_v3 and it's at the bottom (and top)

[andris]

Alex's DQP info request is important...

Nice uptime...

What is the ONTAP version?

X477_TTCRE04TA07 latest firmware is NA03 - highly recommend update, too.

[wuijolskd · Accepted solution]

That situation has been resolved by replacing it with another disk.

We will also proceed with DQP updates and Disk Firmware updates.

Thank you.