I have received a alert about HDD failed, I ordered parts and replacement. But this time, when I input the new HDD to shelf, system still showing disk failed.    Disk 0.10 also missing in list for disk show, I tried to update disk firmware and qual. But qual was not successful for update, always show /etc/qual_devices_v3: No such file or directory --------------------------------------------- (Before replacement)   Mini-SAS HD Vendor: Molex Inc. Mini-SAS HD Part Number: 112-00437+A0 Mini-SAS HD Type: Passive Copper (unequalized) 2m ID:01 Mini-SAS HD Serial Number: 625030324 00.0 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A92A) 00.1 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6AM8A) 00.2 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ER7A) 00.3 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J53ZSZ) 00.4 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6BHTA) 00.5 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A6SA) 00.6 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6BKJA) 00.7 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6E7WA) 00.8 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4GY3Z) 00.9 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A7TA) 00.10: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (Failed) 00.11: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08H7RTDA) 00.12: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ER8A) 00.13: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J5JH1A) 00.14: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6APAA) 00.15: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J64X2A) 00.16: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4VV3Z) 00.17: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ELLA) 00.18: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A45A) 00.19: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J64YBA) 00.20: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J69Z8A) 00.21: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6AL0A) 00.22: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4179Z) 00.23: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ETMA) 01.0 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4HVZZ) 01.1 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4JBGZ) 01.2 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4VZ2Z) 01.3 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4WB2Z) 01.4 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J8HZ) 01.5 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DUPZ) 01.6 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J2DZ) 01.7 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DUBZ) 01.8 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J48Z) 01.9 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DVPZ) 01.10: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DVJZ) 01.11: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DU8Z) Shelf 0: DS224-12 Firmware rev. IOM12E A: 0120 IOM12E B: 0120 Shelf 1: DS224-12 Firmware rev. IOM12 A: 0220 IOM12 B: 0220 ----------------------------------------------- (After replacement)   Mini-SAS HD Vendor: Molex Inc. Mini-SAS HD Part Number: 112-00437+A0 Mini-SAS HD Type: Passive Copper (unequalized) 2m ID:01 Mini-SAS HD Serial Number: 625030324 00.0 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A92A) 00.1 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6AM8A) 00.2 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ER7A) 00.3 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J53ZSZ) 00.4 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6BHTA) 00.5 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A6SA) 00.6 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6BKJA) 00.7 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6E7WA) 00.8 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4GY3Z) 00.9 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A7TA) 00.10: NETAPP X427_SSKBE1T8A10 NA02 1713.5GB 520B/sect (Failed) 00.11: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08H7RTDA) 00.12: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ER8A) 00.13: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J5JH1A) 00.14: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6APAA) 00.15: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J64X2A) 00.16: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4VV3Z) 00.17: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ELLA) 00.18: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6A45A) 00.19: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J64YBA) 00.20: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J69Z8A) 00.21: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6AL0A) 00.22: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4179Z) 00.23: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J6ETMA) 01.0 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4HVZZ) 01.1 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4JBGZ) 01.2 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4VZ2Z) 01.3 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4WB2Z) 01.4 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J8HZ) 01.5 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DUPZ) 01.6 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J2DZ) 01.7 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DUBZ) 01.8 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4J48Z) 01.9 : NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DVPZ) 01.10: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DVJZ) 01.11: NETAPP X427_HCBFE1T8A10 NA02 1713.5GB 520B/sect (08J4DU8Z) Shelf 0: DS224-12 Firmware rev. IOM12E A: 0120 IOM12E B: 0120 Shelf 1: DS224-12 Firmware rev. IOM12 A: 0220 IOM12 B: 0220   ... View more

Hello we needed to reset out controller password and we hard reset the controller and it wont boot back up. Bye and Boot_ontap takes us back to loader prompt.  This is what I see:   Phoenix SecureCore(tm) Server Copyright 1985-2008 Phoenix Technologies Ltd. All Rights Reserved BIOS version: 8.1.0 Portions Copyright (c) 2008-2011 NetApp, Inc. All Rights Reserved CPU = 1 Processors Detected, Cores per Processor = 2 Intel(R) Xeon(R) CPU C3528 @ 1.73GHz Testing RAM 512MB RAM tested 6144MB RAM installed 256 KB L2 Cache per Processor Core 4096K L3 Cache Detected System BIOS shadowed USB 2.0: MICRON eUSB DISK BIOS is scanning PCI Option ROMs, this may take a few seconds... WARNING 02A1: SP Not Found ERROR No Response to Controller FRU ID Read Request via IPMI ERROR No Response to Midplane FRU ID Read Request via IPMI Boot Loader version 4.1 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2011 NetApp CPU Type: Intel(R) Xeon(R) CPU C3528 @ 1.73GHz BIOS POST Failure(s) detected. Abort AUTOBOOT LOADER-A> help Available commands: version Print loader and BIOS version. update_flash Updates the boot flash with the firmware image on the boot device. netboot Boots the supplied URL off the network. boot_diags Boots the diagnostic image off of the boot device. boot_backup Boots the backup image of Data ONTAP off of the boot device. boot_primary Boots the primary image of Data ONTAP off of the boot device. boot_ontap Boots the correct image of Data ONTAP sp status Show the Service Processor Network Settings sp setup Interactively configure a Service Processor flash Update a flash memory device bye Reset the system. set date Set current date set time Set current time set console Change the active console device lsmod Per-file metadata. autoboot Automatic system bootstrap. go Start a previously loaded program. boot Load an executable file into memory and execute it load Load an executable file into memory without executing it ndp Display or modify the NDP Table(IPv6 only) ping Ping a remote IP host. arp Display or modify the ARP Table ifconfig Configure the Ethernet interface show date Display current time according to RTC show time Display current time according to RTC show devices Display information about the installed devices. savenv Save the environmental variables. saveenv Save the environmental variables. unsetenv Delete an environment variable. set-defaults Reset all system environmental variables to default values. setenv Set an environment variable. printenv Display the environment variables help Obtain help for loader commands For more information about a command, enter 'help command-name' LOADER-A> printenv Variable Name Value -------------------- -------------------------------------------------- CPU_NUM_CORES 4 BOOT_CONSOLE sp0a BIOS_VERSION 8.1.0 BIOS_DATE 05/08/2012 SYS_MODEL 0 SYS_REV 0 SYS_SERIAL_NUM 0 MOBO_MODEL 0 MOBO_REV 0 MOBO_SERIAL_NUM 0 CPU_SPEED 1730 CPU_TYPE Intel(R) Xeon(R) CPU C3528 @ 1.73GHz savenv saveenv ENV_VERSION 1 bootarg.init.console_muted false fmmbx-lkg-0 EA42993541448BF7A5BF9A88DEC0573A0000008C00000000BA0506505888CF000000000000000000000000000000000000000000000000000000000000000000BA0506506037CF000000000000000000000000000000000000000000000000000000000000000000 fmmbx-lkg-0b EA42993541448BF7A5BF9A88DEC0573A0000008C000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 last-OS-booted-raid-ver 12 last-OS-booted-wafl-ver 23589 last-OS-booted-ver 8.2P2 REBOOT_REASON REBOOT_REBOOT_CMD BIOS_INTERFACE 9FC7 BOOT_FLASH flash0a LOADER_VERSION 4.1 ARCH X86_64 BOARDNAME SB_XIX PRIMARY_KERNEL_URL fat://boot0/X86_64/kernel/primary.krn BACKUP_KERNEL_URL fat://boot0/backup/X86_64/kernel/primary.krn GX_PRIMARY_KERNEL_URL fat://boot0/X86_64/freebsd/image1/kernel GX_DIAG_URL fat://boot0/X86_64/freebsd/image1/kernel GX_BACKUP_KERNEL_URL fat://boot0/X86_64/freebsd/image2/kernel ntap.init.kernelname X86_64/freebsd/image1/kernel FIRMWARE_URL fat://boot0/X86_64/firmware/SB_XIX/firmware.img AUTOBOOT true AUTOBOOT_FROM PRIMARY AUTO_FW_UPDATE true BOOTED_FROM OTHER boot_ontap autoboot boot0 boot_primary setenv BOOTED_FROM PRIMARY; boot -elf64 $GX_PRIMARY_KERNEL_URL $PRIMARY_KERNEL_URL boot_backup setenv BOOTED_FROM BACKUP; boot -elf64 $GX_BACKUP_KERNEL_URL $BACKUP_KERNEL_URL netboot setenv BOOTED_FROM NETWORK; boot -elf64 boot_diags boot -sld -elf64 $GX_DIAG_URL $PRIMARY_KERNEL_URL ldkern load -elf64 $GX_PRIMARY_KERNEL_URL $PRIMARY_KERNEL_URL update_flash flash -backup $FIRMWARE_URL flash0a version printenv BIOS_VERSION LOADER_VERSION BT_BIOS_VERSION 8.1.0 BT_LOADER_VERSION 4.1 LOADER-A> boot_backup Loading X86_64/freebsd/image2/kernel:0x100000/9522152 0xa14be8/3138480 Entry at 0x8016d930 Loading X86_64/freebsd/image2/platform.ko:0xd13000/683920 0xe7f998/630720 0xdb9fa0/41224 0xf19958/44064 0xdc40a8/92946 0xddabba/69132 0xdeb9e0/146624 0xf24578/171072 0xe0f6a0/16 0xe0f6b0/2136 0xf4e1b8/6408 0xe0ff80/0 0xe0ff80/320 0xf4fac0/960 0xe100c0/1744 0xf4fe80/5232 0xe10790/1528 0xf512f0/4584 0xe10d88/184 0xf524d8/552 0xe10e40/448 0xe48560/13562 0xe7f896/253 0xe4ba60/122688 0xe699a0/89846 Starting program at 0x8016d930 GDB: debug ports: rlm GDB: current port: rlm KDB: debugger backends: ddb gdb KDB: current backend: gdb find_physmem_partition[0]: total_size = 1048576, seg_size = 1048576, map[i+1] = 626688, map[i] = 0 shift 20 find_physmem_partition[2]: total_size = 1065353216, seg_size = 1064304640, map[i+1] = 1065156608, map[i] = 1048576 shift 20 Total physical memory 9437184K, FreeBSD physical memory 845824K Init phys memory segments BSD 0: 0x0000001000 ... 0x0000099000 = 622592d BSD 2: 0x00019dd000 ... 0x0033a00000 = 839004160d OnTap 4: 0x0033a00000 ... 0x003f7d0000 = 199032832d OnTap 6: 0x0100000000 ... 0x0240000000 = 5368709120d BSD Maxmem (826 MB) ... 0x274 - 0x33a00000 BSD Physical Memory (800 MB) SK Physical Memory (5309 MB) NetApp Data ONTAP 8.2P2 7-Mode Unsupported CPU.(CPU is not in Sandy Bridge family, or its model id is not in the supported list. platform module loaded Timecounter "i8254" frequency 1193182 Hz quality 0 CPU: Intel(R) Xeon(R) CPU C3528 @ 1.73GHz (1733.35-MHz K8-class CPU) Origin = "GenuineIntel" Id = 0x106e4 Family = 6 Model = 1e Stepping = 4 Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE> Features2=0x9ce3bd<SSE3,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,CX16,xTPR,PDCM,DCA,SSE4.1,SSE4.2,POPCNT> AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM> AMD Features2=0x1<LAHF> TSC: P-state invariant usable memory = 839626752 (800 MB) real memory = 866123776 (826 MB) avail memory = 809648128 (772 MB) MPTable: <NETAPP SB_XIX > FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs FreeBSD/SMP: 1 package(s) x 2 core(s) x 2 SMT threads cpu0 (BSP): APIC ID: 0 cpu1 (AP): APIC ID: 1 cpu2 (AP): APIC ID: 6 cpu3 (AP): APIC ID: 7 PANIC : The 0 is not a supported platform version: 8.2P2: Sat Jul 20 20:31:47 PDT 2013 conf : x86_64 cpuid = 0 Uptime: 1s The operating system has halted. Please press any key to reboot. System halting... cpu_reset called on cpu#0 Phoenix SecureCore(tm) Server Copyright 1985-2008 Phoenix Technologies Ltd. All Rights Reserved BIOS version: 8.1.0 Portions Copyright (c) 2008-2011 NetApp, Inc. All Rights Reserved CPU = 1 Processors Detected, Cores per Processor = 2 Intel(R) Xeon(R) CPU C3528 @ 1.73GHz Testing RAM 512MB RAM tested 6144MB RAM installed 256 KB L2 Cache per Processor Core 4096K L3 Cache Detected System BIOS shadowed USB 2.0: MICRON eUSB DISK BIOS is scanning PCI Option ROMs, this may take a few seconds... WARNING 02A1: SP Not Found ERROR No Response to Controller FRU ID Read Request via IPMI ERROR No Response to Midplane FRU ID Read Request via IPMI Boot Loader version 4.1 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2011 NetApp CPU Type: Intel(R) Xeon(R) CPU C3528 @ 1.73GHz BIOS POST Failure(s) detected. Abort AUTOBOOT   ... View more

Hello,   We have a NetApp FAS 2240-4 model, 7-mode system, double-controller in single chassis, with no external storage, running Data ONTAP 8.1.3 . NETAPP2240A is the main controller, and auto reboots continually, so data on the storage is unreachable.   The second controller NETAPP2240B is the passive backup partner node, I expect it to takeover the main controller automatically but it does not.   If I use “takeover” command on NETAPPB, is there a possibility that it causes data loss? The data on the storage system is needed and I don’t want to risk the data.   I will appreciate if anyone with an experience on these old systems answers.   Thank you for your attention. Ceren Yazgan ... View more

Hello Team,      W e had  manually moved  LIF  cluster_mgmt  from not  working port (  S1D1NNFBKP8020-01_mgmt1  10.189.187.170) to working port ( S1D1NNFBKP8020-02_mgmt1  10.189.187.171) to access storage and performed down/up port on  S1D1NNFBKP001 port e0M for troubleshooting purpose   Fri Jun 24 09:48:42 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif BeingRemoved:notice]:   LIF   cluster_mgmt (on virtual server 4294967295), IP address 10.189.187.174, is being removed from node S1D1NNFBKP001, port e0M. Fri Jun 24 09:48:42 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif moved.byadmin:notice]:   LIF   cluster_mgmt (on virtual server 4294967295), IP address 10.189.187.174, is being moved to node S1D1NNFBKP002, port e0M. Fri Jun 24 09:52:46 IST [S1D1NNFBKP001: vifmgr: vifmgr.portdown:notice]: A link down event was received on node S1D1NNFBKP001, port e0M. Fri Jun 24 09:52:46 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif down.noports:alert]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, currently cannot be hosted on node S1D1NNFBKP001, port e0M, or any of its failover targets, and is being marked as down. Fri Jun 24 09:52:46 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif BeingRemoved:notice]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, is being removed from node S1D1NNFBKP001, port e0M. Fri Jun 24 09:53:05 IST [S1D1NNFBKP001: vifmgr: vifmgr.portup:notice]: A link up event was received on node S1D1NNFBKP001, port e0M. Fri Jun 24 09:53:05 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif beinghosted:notice]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, previously marked as down, is now up and serving data on node S1D1NNFBKP001, port e0M. Fri Jun 24 09:53:05 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif successfullymoved:notice]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, is now hosted on node S1D1NNFBKP001, port e0M. Fri Jun 24 10:50:08 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif BeingRemoved:notice]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, is being removed from node S1D1NNFBKP001, port e0M. Fri Jun 24 10:51:05 IST [S1D1NNFBKP001: vifmgr: vifmgr. lif successfullymoved:notice]:   LIF   S1D1NNFBKP8020-01_mgmt1 (on virtual server 4294967295), IP address 10.189.187.170, is now hosted on node S1D1NNFBKP001, port e0M.     As now we are trying to check at hardware aspect but i need to know how to get check lif availability before migrating to home port and what can be reason for more history refer case  2009217608 , anymore suggestion to bring up the lif back to normalize until then we will check the hardware aspect    ... View more