84/5000 I have problems with a Saas backup does not give me the option to cancel it, how can I do

[valentinarivero]

I have problems with a backup that has been running 5 days 10 hours and 40 minutes and it does not give me the option to cancel it, due to this this sharepoint site has not been backed

I need an immediate solution

[Padman]

Hi valentinarivero, if you have not done so already, the best path to resolve this is to open a support case.

I hope this helps.