Does anyone have the settings for putty for the serial connection and the key sequense to get into DIAGS to reinit the array?
See The Solution
Hi @Scott_G ,
Assuming you are using putty in your laptop, please use the following
Connection type: Serial
Serial Line: your laptop COM port
View solution in original post
Do you have an active support contract with NetApp?
"SSH is not a supported management protocol for E-Series devices. To manage the storage array, there is SANtricity for GUI based management or SMcli for the command line.
Thanks for the reply. Yes, 115200 is the baud rate. I was trying to get into the Service level CLI with is a key sequence when you login thru the serial port. I figured out. Thxs!
I guess you used a mini-usb to rs232 cable. Can you share the cable part-number?
And how did you get into the Service level CLI?
Join our Discord Community