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500 Logger Error when launchin OnCommand System Manager 3.1.1 on cluster mode

StorageMasters
2,803 Views

Hi,

 

I 've got error " 500.org/apache/log4j/Logger"  when launching Cluster Mode OnCommand System manager. For 7-mode, it works well.

 

Please let me know what is this error about and how to fix it?

 

Thanks alot.

4 REPLIES 4

Anoop
2,769 Views
Hi, To rephrase your question, did you mean you get the above error while launching OnCommand System Manager 3.1.1 or while trying to connect to a Cluster Mode system after the launch? Thanks
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StorageMasters
2,750 Views

Hi Anoop,

 

Thanks for your reply. I get the above error while trying to connect to a Cluster Mode system after the launch.

hadrian
2,739 Views

Hello StorageMasters,

 

I work for NetApp doing clustered Data ONTAP consulting.  Since you are likely using the thick OnCommand System Manager client, I'd try to reproduce the error using the onboard system manager - Point your browser to the cluster management LIF and see if you get the same message.

 

Afterwards, please take a look at this nice KB article - Top 10 FAQ on OnCommand System Manager:  KB 3013893  and if none of the aforementioned apply (most commonly - TLS disabled on source browser) that you log a support case and provide the System Manager logs (how to at the bottom of the KB).

 

Enjoy!

 

Hadrian

StorageMasters
2,669 Views

Hi Hadrian,

 

Thanks for your reply. Seems like i need to try to log in a few more times then the issue is fixed.

 

Thank you.

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