I provided my customer an eval key for Balance, it works on their FAS systems, but not on their V-series. When I used the eval key generator with their V-series serial number it gave me the same license key as for their FAS. Is there a different key for V-series?
System is a V3250 running ONTAP 8.1.2P3 7-mode.
The Evaluation License application provides special time-based license keys that allow you to evaluate Filer, V-Series Series system and NearStores features, as well as those for some client-side products.
With the recent strategy change announced in May, OnCommand Balance only supports NetApp FAS storage. NetApp V-series in no longer supported; this currently requires monitoring the third-party array behind the V-series. This is no longer possible, as we are EOA the Balance capacity license. Existing V-series customers are supported, but you cannot monitor V-series for new deployments.
It is on the Balance roadmap to support V-series without requiring monitoring the third party array behind it, in a future release.
This will probably preclude our purchasing the product. Is there any estimation of how long before the V-Series are supported again?
It seems odd that an entire controller is deemed an "Invalid platform" because of one (optional) feature. Our V-Series have an equal or greater amount of native storage vs backend storage. It would be more useful for Balance to exclude non-native storage instead of the entire controller. Half of our environment is V-Series.
I never managed to get any eval key working for the v-series. When I received the customers full key it worked fine. I did not get at response back from support yet but I believe that the eval key does not work for v-series and it is a oversight or just not documented. If I receive a response from support that has more info I will post.