Active IQ Unified Manager Discussions

Cannot remove 'public' SNMP community

ORRCAPITA
5,551 Views

Hi, I cannot remove the 'public' SNMP community string from my filer using system manager because I get the following error

"OnCommand System Manager is configured to use 'public' community to communicate with this storage system. So you cannot delete or edit this community"

I cannot find where in OnCommand I am supposed to change this

Can someone please point me in the right direction

6 REPLIES 6

ERIC_ZACHARY
5,551 Views

Hello,

the solution is to adapt the following configuration file

C:\Documents and Settings\<your username>\NetApp\SystemManager\SystemManager.config.

Search for <snmp-community> and replace Public by another community (because you need a community for the system manager => don't forget to create a community before doing the modification)

Best Regards

Eric Zachary

JBIDDLE2212
5,551 Views

I am running OnCommand System Manager 2.1 on a 64-bit Windows 7 machine, and I can't seem to find the SystemManager.config file anywhere.  Any suggestion?

ERIC_ZACHARY
5,551 Views

Hello

To remove the SNMP public, you can try the following

Remove all system from the console

make a Discovery by using the root/password (don't use SNMP for the discovery)

normally you can remove de public community

For the systemmanger.config, try the following location  C:\users\<you username>\netapp\systemmanager

Best Regards

Eric

JBIDDLE2212
5,551 Views

Thanks for the info Eric.  I had actually already tried going to c:\users\<username>\netapp\systemmanager, but when I go into c:\users\<username>, there is no netapp folder.  Any other suggestions?

jmburney9
5,551 Views

I had to go to the CLI and run SNMP community delete ro public.   That was the only way I could do it.

kryan
5,551 Views

This would be the method to use to remove the public community string.

We will have the documentation updated for this behavior.

Thanks,

Kevin

Public