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Active IQ Unified Manager Discussions

Cant Import Successfull Confi Advisor files into Config Advisor 5

kingslec

Hi All,

 

The New config Advisor Seems to be unable to parse files ran by another system it comes up without any details to view, is there a work around for this? Customers should be able to run the config advisor and share the files for analysis.

3 REPLIES 3

NithinR

Hi,

    From the screenshot, it looks like OneCollect. Are you trying to import ConfigAdvisor files into OneCollect? Were these CA 5.0 files or CA4.x files?

 

Thanks,

   Nithin

Kingsley

Hi NithinR

 

These are CA 4.7 files


@NithinR wrote:

Hi,

    From the screenshot, it looks like OneCollect. Are you trying to import ConfigAdvisor files into OneCollect? Were these CA 5.0 files or CA4.x files?

 

Thanks,

   Nithin


 

NithinR

  ConfigAdvisor 5.0 was not backward compatible. Old CA4.7 files and reports could not be loaded in CA5.0. The next release of CA5.1 in November will support for loading older files.

 

Thanks,

   Nithin

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