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seem the problem could be in the mail sending...?
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In your post you didn't mention whether you received the test mail or not, but I can assume you didn't with the above statement.
Also the failure
17 18:37:32 [DFMEvent:ERROR]: alarm 4, event 4848: failed to deliver email alert to myusername@mycompany.com,myusername@mycompany.com. took 0 seconds.
. This shows it failed immediately (0 seconds). So lets look at the possibilities.
a. Is your SMTPServerPort set to 25? See this using the command dfm option list SMTPServerPort
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The ServerName is correct, infact is printed the mail server of my company that i set previously throught web interface.
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b. You already mentioned your SMTPServerName is set correct. Can you try to ping this using the FQDN. If possible set this value to the IP Address instead.
c. Try the below Test VB script to send email from your DFM server. Replace the To, From and SMTP server( smtp.xyz.com in the e.g. code) names accrodingly. See if you are succesfully able to send mails from your dfm server using SMTP server's FQDN and IP address.
Save it as .vbs file and execute it (double click).
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Set objEmail = CreateObject("CDO.Message")
objEmail.From = "from@abc.com"
objEmail.To = "to@def.com"
objEmail.Subject = "Test Mail"
objEmail.Textbody = "This is a test mail."
objEmail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2
objEmail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserver") = _
"smtp.xyz.com"
objEmail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25
objEmail.Configuration.Fields.Update
objEmail.Send
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