Erroneous error trap generated by "Move a Clustered Data ONTAP Volume" workflow in WFA2.2

WCMNETAPP · ‎2014-02-20

Hi

I just upgraded to WFA 2.2 and picked the "Move a Clustered Data ONTAP Volume" to try as a test. Overall the workflow behaved as expected but partway through, I received a SNMP trap:

Workflow 'Move a Clustered Data ONTAP Volume' with jobId '2064' Failed errorMessage='Waiting for command 'Wait for volume move'' 0:4:58:13.20 WFA

when, in fact, the volume move was still in progress.

In short, then, no issue with the overall behaviour but perhaps a check somewhere in the script at the back-end thinks it has detected a problem?

Anyone else seen this, please?

Regards,

Richard.

--

Here is the entire sequence of traps received:

Workflow 'Move a Clustered Data ONTAP Volume' with jobId '2064' submitted by 'admin' submitted at 'Feb 20, 2014 1:17:08 PM' Started at 'Feb 20, 2014 1:17:12 PM' 0:4:57:16.17 WFA

Workflow 'Move a Clustered Data ONTAP Volume' with jobId '2064' Failed errorMessage='Waiting for command 'Wait for volume move'' 0:4:58:13.20 WFA

Workflow 'Move a Clustered Data ONTAP Volume' with jobId '2064' submitted by 'admin' submitted at 'Feb 20, 2014 1:17:08 PM' Resumed at 'Feb 20, 2014 1:18:21 PM' 0:5:08:46.17 WFA

Workflow 'Move a Clustered Data ONTAP Volume' with jobId '2064' submitted by 'admin' submitted at 'Feb 20, 2014 1:17:08 PM' Completed at 'Feb 20, 2014 1:18:21 PM' 0:5:08:46.32 WFA

sinhaa · ‎2014-02-20

Richard,

This is a bug in WFA. It generates a false Failure SNMP trap messages and also Email Notifications when executing a Command of Type : Wait for Execution. I'll file the bug and we will get it fixed in the future WFA releases.

Your inconvenience is regretted.

warm regards,

Abhishek Sinha

WFA

NetApp

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WCMNETAPP · ‎2014-02-20

sinhaa,

Many thanks for the feedback.

Regards,

Richard.

adaikkap · ‎2014-02-21

Hi Richard,

Can you have a case open for this add attach the same to bug id 802745 ?

This will really help us.

Regards

adai

WCMNETAPP · ‎2014-02-21

Adai,

To be clear – Shall I open a case through the regular NetApp support website?

Regards

Richard.

adaikkap · ‎2014-02-21

Hi Richard,

Yes. BTW use a NetApp Controller serial number, with WFA System ID and ASUP to open a case against WFA.

Regards

adai

WCMNETAPP · ‎2014-02-21

Adai,

OK – case # 2004860127 has been opened and an ASUP attached to it as asked.

Regards,

Richard.

adaikkap · ‎2014-02-21

Thanks Richard for the quick turnaround

Regards

adai