Active IQ Unified Manager Discussions

Issues with AIQUM 9.10 install

rustyb
1,020 Views

I am installing AIQUM 9.10.  My centOS VM has limited internet connectivity so I’ve had to install epel and mysql manually

 

Seeing the following error in pre-check –

Feb 03 12:55:58: checking for python3

Feb 03 12:55:58: Checking if package python3 is installed.

Error: No matching Packages to list

Feb 03 12:55:59: Checking if package python3 exists in the configured yum repositories.

 

Pre-reqs installed –

 

[cloud@activeiq-3 ~]$ cat /etc/os-release

NAME="CentOS Stream"

VERSION="8"

ID="centos"

ID_LIKE="rhel fedora"

VERSION_ID="8"

PLATFORM_ID="platform:el8"

PRETTY_NAME="CentOS Stream 8"

ANSI_COLOR="0;31"

CPE_NAME="cpe:/o:centos:centos:8"

HOME_URL=https://centos.org/

BUG_REPORT_URL=https://bugzilla.redhat.com/

REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux 8"

REDHAT_SUPPORT_PRODUCT_VERSION="CentOS Stream"

 

[cloud@activeiq-3 ~]$ java -version

openjdk version "1.8.0_312"

OpenJDK Runtime Environment (build 1.8.0_312-b07)

OpenJDK 64-Bit Server VM (build 25.312-b07, mixed mode)

 

[cloud@activeiq-3 ~]$ rpm -qa | grep -i mysql

mysql80-community-release-el8-1.noarch

mysql-community-client-8.0.28-1.el8.x86_64

mysql-community-common-8.0.28-1.el8.x86_64

mysql-community-libs-8.0.28-1.el8.x86_64

mysql-community-icu-data-files-8.0.28-1.el8.x86_64

mysql-community-client-plugins-8.0.28-1.el8.x86_64

mysql-community-server-8.0.28-1.el8.x86_64

 

[cloud@activeiq-3 ~]$ rpm -qa | grep p7zip

p7zip-plugins-16.02-20.el8.x86_64

p7zip-16.02-20.el8.x86_64

 

[cloud@activeiq-3 ~]$ python3 --version

Python 3.6.8

 

I don’t see any specific steps in the documentation…  Appreciate any guidance you can provide.

3 REPLIES 3

paul_stejskal
993 Views

Here is the Python check in the script. I don't have a CentOS 8 box to check, but maybe you could try modifying it? I'd open a case with Support to confirm the supported action to be safe though.

 

 

function check_for_python() {
log "checking for python36"
if verify_package_installed python36 ; then
python3_repo_enabled=1
elif verify_package_exists_in_repository python36 ; then
python3_repo_enabled=1
else
log "python3 is not available in the repo."
issues=1;
fi
log "python3_repo_enabled=${python3_repo_enabled}"
}

rustyb
968 Views

Thanks for the help!  We were able to get past the Python issue, but our AIQUM 9.10 install was hanging.  We're trying AIQUM 9.9 and having the same issue

 

[cloud@activeiq-3 ocum]$ systemctl status ocie
● ocie.service - LSB: Active IQ Management Server
Loaded: loaded (/opt/netapp/systemd/system/ocie; enabled; vendor preset: disabled)
Active: activating (start) since Thu 2022-02-03 20:24:36 UTC; 42min ago
Cntrl PID: 31609 (ocie)
Tasks: 94 (limit: 100864)
Memory: 3.0G
CGroup: /system.slice/ocie.service
─ 1616 /usr/lib/jvm/java-11-openjdk-11.0.13.0.8-4.el8_5.x86_64/bin/java -D[Standalone] -Xms29>
─ 7667 privbind -u jboss -n 3 /usr/lib/jvm/java-11-openjdk-11.0.13.0.8-4.el8_5.x86_64/bin/jav>
─31609 /bin/bash /opt/netapp/systemd/system/ocie start
─40953 sleep 10

 

Feb 03 20:24:36 activeiq-3 systemd[1]: Starting LSB: Active IQ Management Server...
Feb 03 20:24:36 activeiq-3 ocie[31609]: grep: /opt/netapp/ocum/etc/ocum.conf: No such file or directory
Feb 03 20:24:36 activeiq-3 ocie[31609]: Active IQ Management Server service already stopped
Feb 03 20:24:37 activeiq-3 ocie[31609]: starting mysql service
Feb 03 20:24:41 activeiq-3 ocie[31609]: MySQL service start finished
Feb 03 20:24:51 activeiq-3 ocie[31609]: MySQL service has already started
Feb 03 20:24:51 activeiq-3 ocie[31609]: 1+2
Feb 03 20:24:51 activeiq-3 ocie[31609]: 3
Feb 03 20:24:51 activeiq-3 ocie[31609]: select 1+2; executed successfully
Feb 03 20:24:51 activeiq-3 ocie[31609]: Starting Active IQ Management Server service . This may take coup>

 

Any suggestions welcome.  Thanks!

paul_stejskal
963 Views

I'd open a case. It may take a little bit to get running but it should be working.

 

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