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Active IQ Unified Manager Discussions

License Key issue

emanuel
3,526 Views

Hello all

I have recieved a license code from my account manager but the OM install is refusing to accept it.  This serial number is generic, what would be wrong with my license code?  Is it being used elsewhere?  is it platform dependent - unix vr windows?  something else?

Error: Failed to update the Operations Manager license: Serial number of the license key does not match this system's serial number.

Version

3.8 (3.8)

Serial Number

1-50-000001

Administrator Name

root

Host Name

sjcfilermon01.sjc.ebay.com

Host IP Address

127.0.0.1

Host Full Name

sjcfilermon01.sjc.ebay.com

Operations Manager Node limit

5 (currently managing 6)

1 REPLY 1

emanuel
3,526 Views

Solved .... use the command line

> dfm license delete core

> dfm license add LKJFLKDJF:DFLDKF

done!

the GUI can be more restrictive

Public