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Active IQ Unified Manager Discussions

NetApp Harvest: Performance Metrics Collection Issue

Manisinam
820 Views

We are observing gaps in latency metrics graphs. 

 

Errors in Harvest Logs:

poller_netapp-cmode-01.log:461:{"level":"info","Poller":"netapp-cmode-01","collector":"ZapiPerf:CIFSvserver","error":"API request rejected => Instance name was not set for given object. errNum=\"13001\" statusCode=\"0\"","task":"data","caller":"collector/collector.go:415","time":"2025-12-30T01:26:56Z","message":"Entering standby mode"}
poller_netapp-cmode-01.log:1830:{"level":"info","Poller":"netapp-cmode-01","collector":"ZapiPerf:NFSv3","error":"API request rejected => Instance name was not set for given object. errNum=\"13001\" statusCode=\"0\"","task":"data","caller":"collector/collector.go:415","time":"2025-12-30T01:58:12Z","message":"Entering standby mode"}

1 REPLY 1

chamfer
736 Views

Hi @Manisinam ,

 

In order for someone to assist you it would be good to understand:
1) ONTAP version
2) Array/Cluster Hardware type(s)
3) Harvest version
4) Array/Cluster CPU metrics when you are seeing this error
5) Can you provide more details when you see gaps in latency in Harvest? E.g. is this intermittent?
6) Are there any other events happening at the same time? E.g Array/Cluster has high utilization

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