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Active IQ Unified Manager Discussions

OCUM 6.2 RC1 error after convenience-6.2 installation on RHEL 6.5

IMHOTEPSON

im getting an error on installation of the convenience package, saying wrong OS Version, but i think the OS version is the right one

Oracle Linux 6.5 Server

cat /etc/redhat-release

Red Hat Enterprise Linux Server release 6.5 (Santiago)

output:

  Installing : jre-1.7.0_55-fcs.x86_64                                                                                                                                                                                                      6/12

Unpacking JAR files...

  rt.jar...

  jsse.jar...

  charsets.jar...

  localedata.jar...

  jfxrt.jar...

Error in PREIN scriptlet in rpm package ocie-serverbase-1.2.0-2014.10.1045.x86_64

    Unsupported operating system version detected.

    This installation requires Red Hat Enterprise Linux 6.5 or later.

    The installation will terminate now.

error: %pre(ocie-serverbase-1.2.0-2014.10.1045.x86_64) scriptlet failed, exit status 255

error:   install: %pre scriptlet failed (2), skipping ocie-serverbase-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package ocie-server-1.2.0-2014.10.1045.x86_64

ocie-serverbase package not installed. Install ocie-serverbase package and try again

error: %pre(ocie-server-1.2.0-2014.10.1045.x86_64) scriptlet failed, exit status 255

error:   install: %pre scriptlet failed (2), skipping ocie-server-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package ocie-au-1.2.0-2014.10.1045.x86_64

FAILURE: ocie-server package is not installed. Install ocie-server package and try again.

         Installer will exit now.

error: %pre(ocie-au-1.2.0-2014.10.1045.x86_64) scriptlet failed, exit status 255

error:   install: %pre scriptlet failed (2), skipping ocie-au-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package netapp-ocum-6.2-1411040316.x86_64

FAILURE: ocie-au package is not installed. Install ocie-au package and try again.

         Installer will exit now.

error: %pre(netapp-ocum-6.2-1411040316.x86_64) scriptlet failed, exit status 255

4 REPLIES 4

FRANCOISDUMAS

Hello,

I have exactly the same issur when installing ocum. I am working on Hyper V with a Red hat 6.5 Entreprise linux version.

The error I have are :

Error in PREIN scriptlet in rpm package ocie-serverbase-1.2.0-2015.05.1076.x86_64
erreur: %pre(ocie-serverbase-1.2.0-2015.05.1076.x86_64) scriptlet failed, exit status 1
erreur:   install: échec du scriptlet %pre (2), on saute ocie-serverbase-1.2.0-2015.05.1076
Error in PREIN scriptlet in rpm package ocie-server-1.2.0-2015.05.1076.x86_64
ocie-serverbase package not installed. Install ocie-serverbase package and try again
erreur: %pre(ocie-server-1.2.0-2015.05.1076.x86_64) scriptlet failed, exit status 255
erreur:   install: échec du scriptlet %pre (2), on saute ocie-server-1.2.0-2015.05.1076
Error in PREIN scriptlet in rpm package ocie-au-1.2.0-2015.05.1076.x86_64
ocie-server package not installed. Install ocie-server package and try again.
erreur: %pre(ocie-au-1.2.0-2015.05.1076.x86_64) scriptlet failed, exit status 255
erreur:   install: échec du scriptlet %pre (2), on saute ocie-au-1.2.0-2015.05.1076
Error in PREIN scriptlet in rpm package netapp-ocum-6.2-1505180807.x86_64


FAILURE: ocie-au package is not installed. Install ocie-au package and try again.
         Installer will exit now.


erreur: %pre(netapp-ocum-6.2-1505180807.x86_64) scriptlet failed, exit status 255
erreur:   install: échec du scriptlet %pre (2), on saute netapp-ocum-6.2-1505180807
  Verifying  : ocie-serverbase-1.2.0-2015.05.1076.x86_64
  Verifying  : netapp-ocum-6.2-1505180807.x86_64
  Verifying  : ocie-au-1.2.0-2015.05.1076.x86_64
  Verifying  : ocie-server-1.2.0-2015.05.1076.x86_64

Failed:
  netapp-ocum.x86_64 0:6.2-1505180807                ocie-au.x86_64 0:1.2.0-2015.05.1076                ocie-server.x86_64 0:1.2.0-2015.05.1076                ocie-serverbase.x86_64 0:1.2.0-2015.05.1076

 

Does anybody has an idea ?

 

thanks

marz

Oracle Linux distributions are not supported for UM 6.2 RC1.  Only the RedHat Enterprise Linux distribution is supported per the IMT.

IMHOTEPSON

and that's the result on RHEL 6.5

Linux dfmc 2.6.32-431.el6.x86_64 #1 SMP Sun Nov 10 22:19:54 EST 2013 x86_64 x86_64 x86_64 GNU/Linux

 

Running rpm_check_debug

Running Transaction Test

Transaction Test Succeeded

Running Transaction

Error in PREIN scriptlet in rpm package ocie-serverbase-1.2.0-2014.10.1045.x86_64

Fehler: %pre(ocie-serverbase-1.2.0-2014.10.1045.x86_64) Scriptlet fehlgeschlagen, Beenden-Status 1

Fehler:   install: %pre Scriptlet fehlgeschlagen (2), überspringe ocie-serverbase-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package ocie-server-1.2.0-2014.10.1045.x86_64

ocie-serverbase package not installed. Install ocie-serverbase package and try again

Fehler: %pre(ocie-server-1.2.0-2014.10.1045.x86_64) Scriptlet fehlgeschlagen, Beenden-Status 255

Fehler:   install: %pre Scriptlet fehlgeschlagen (2), überspringe ocie-server-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package ocie-au-1.2.0-2014.10.1045.x86_64

 

FAILURE: ocie-server package is not installed. Install ocie-server package and try again.

         Installer will exit now.

 

 

Fehler: %pre(ocie-au-1.2.0-2014.10.1045.x86_64) Scriptlet fehlgeschlagen, Beenden-Status 255

Fehler:   install: %pre Scriptlet fehlgeschlagen (2), überspringe ocie-au-1.2.0-2014.10.1045

Error in PREIN scriptlet in rpm package netapp-ocum-6.2-1411040316.x86_64

 

 

FAILURE: ocie-au package is not installed. Install ocie-au package and try again.

         Installer will exit now.

 

 

Fehler: %pre(netapp-ocum-6.2-1411040316.x86_64) Scriptlet fehlgeschlagen, Beenden-Status 255

Fehler:   install: %pre Scriptlet fehlgeschlagen (2), überspringe netapp-ocum-6.2-1411040316

  Verifying  : ocie-au-1.2.0-2014.10.1045.x86_64                                                                                                                                                                            1/4

  Verifying  : ocie-server-1.2.0-2014.10.1045.x86_64                                                                                                                                                                        2/4

  Verifying  : netapp-ocum-6.2-1411040316.x86_64                                                                                                                                                                            3/4

  Verifying  : ocie-serverbase-1.2.0-2014.10.1045.x86_64                                                                                                                                                                    4/4

 

Failed:

  netapp-ocum.x86_64 0:6.2-1411040316                 ocie-au.x86_64 0:1.2.0-2014.10.1045                 ocie-server.x86_64 0:1.2.0-2014.10.1045                 ocie-serverbase.x86_64 0:1.2.0-2014.10.1045                

 

Complete!

IMHOTEPSON

what kind of linux is a OEL 6.5 that is an RHEL 6.5 so what is not supported ??

http://www.oracle.com/us/technologies/linux/linux-max-value-min-cost-wp-2209610.pdf

 

the more i try to use cDOT stuff the more i begin to hate it ;((

 

do you really hope to get more friends or customers that follow the path to the new cDOT ?!

 

- only vsphere ESX support for the appliance of the OCUM 6.2

- OEPL is not supported for installing the software packages

 

it is not a real existing problem of compatibility, but a separation of customers which do not have a contract with the vendors you choose to develop your Software.

But you are using OpenSource Software to build up the OCUM ;((

 

in my opinion thats not a good decision, we will address this at the next IM Meeting with our Netapp Guys which always say "use cDOT" !

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