The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to register at next log in.
Please note that access to your NetApp data may take up to 1 hour.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Active IQ Unified Manager Discussions

OnCommand 5.1 Jobs failing with Job Terminated abnormally

BRIANLIU11

Hi,

We have 2  failed jobs on Oct 10 like this,

Both of them are terminated immediately while they were kicking off at that moment. On file DFMScheduler.log it logs the errors below,

Oct 10 18:01:02 [DFMScheduler:ERROR]: [3012:0x570]: Process 11792 failed to start job 73091 which was scheduled to start at 10 Oct 18:00 AUS Eastern Daylight Time.

Oct 10 18:01:02 [DFMScheduler:ERROR]: [3012:0x570]: Process 10740 failed to start job 73092 which was scheduled to start at 10 Oct 18:00 AUS Eastern Daylight Time.

This is output from command line "dfpm job detail",

PS C:\Users\sabliu>  dfpm job detail  73092

Job Id:                    73092

Job State:                 completed

Job Description:           Back up data from node Primary data to node Backup of dataset ds090 (939) with daily retentio

n

Job Type:                  remote_backup

Job Status:                failure

Bytes Transferred:         0

Dataset Name:              ds090

Dataset Id:                939

Object Name:               ds090

Object Id:                 939

Policy Name:               OSSV Daily Backup 6.pm

Policy Id:                 638

Started Timestamp:         10 Oct 2012 18:01:02

Abort Requested Timestamp:

Completed Timestamp:       10 Oct 2012 18:01:02

Submitted By:              DFMScheduler

Destination Node Id:       2

Destination Node Name:     Backup

Source Node Id:            1

Source Node Name:          Primary data

Job progress messages:

Event Id:      1261019

Event Status:  error

Event Type:    job-progress

Job Id:        73092

Timestamp:     10 Oct 2012 18:01:02

Message:

Error Message: Job terminated abnormally : Failed to start.

Event Id:      1261022

Event Status:  error

Event Type:    job-end

Job Id:        73092

Timestamp:     10 Oct 2012 18:01:02

Message:

Error Message:

No more details is given through that command. Any ideas we can do? Thanks.

I found a similar thread  https://communities.netapp.com/thread/16936 but it doesn't help a lot.

3 REPLIES 3

adaikkap

Hi Brian,

     If I remember correctly, your OCUM server is running on Windows ? I think you may be a victim of bug 551560. Pls contact NetApp Global Support.

http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=551560

BTW during this schedule job how many concurrent protection jobs are in progress ?  What is the CPU and Memory Configuration of your OCUM server ?

Regards

adai

BRIANLIU11

Thanks Adai. It is for windows and we only found 95 concurrent jobs at that moment, including the failed 2. The server is actually virtualised one with 4 core-in-1 3GHz Xeon CPU -  and 16GB of memory.

adaikkap

Hi Brian,

     Some windows memory heap size needs to be modified to avoid such job termination. Contact the support they should help you change this value.

Regards

adai

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public