Active IQ Unified Manager Discussions
Active IQ Unified Manager Discussions
When we try to install the OnCommand Host Service VMWare Plug-in the installation start off just fine.
When it is time to install the OnCommand Host Service VMWare Plug-in it starts the installation and then hangs. It just keeps saying 1 second left and nothing happens.
When I look at the Server.log I see the following:
2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\mounts.xml
2012-05-03 09:16:11,676 [::] DEBUG - Reading backup metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\backups.xml
2012-05-03 09:16:11,676 [::] DEBUG - Reading file restore generated keys from file D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\fileRestoreKeys.xml
2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\sfrMounts.xml
2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\vmdkMounts.xml
2012-05-03 09:16:11,676 [::] DEBUG - Reading backup metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\hsplugin\VMwarePlugInMetaData.xml
2012-05-03 09:16:12,926 [::] WARN - FLOW-13002: Error validating embedded database tables, reloading. Reason: Table/View 'FLOW_CONTEXT' does not exist.
2012-05-03 09:16:14,785 [::] INFO - OnCommand Host Service VMware Plug-in Rvegas-Rasada.1N_110928_2046 (Build: 1290) is starting
2012-05-03 09:16:14,785 [::] INFO - HSSV API Rvegas-Rasada.1N_110928_2046 (Build: 1290) is starting
2012-05-03 09:16:15,395 [::] DEBUG - Starting vDisk service
2012-05-03 09:16:15,848 [::] DEBUG - vDisk started at https://0.0.0.0:8053/smvi/services/hvss
2012-05-03 09:16:29,801 [::] DEBUG - Global configuration is not currently set
2012-05-03 09:16:29,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.
2012-05-03 09:16:29,801 [::] DEBUG - Register smviUser is empty
2012-05-03 09:16:44,801 [::] DEBUG - Global configuration is not currently set
2012-05-03 09:16:44,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.
2012-05-03 09:16:44,801 [::] DEBUG - Register smviUser is empty
2012-05-03 09:16:59,801 [::] DEBUG - Global configuration is not currently set
2012-05-03 09:16:59,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.
2012-05-03 09:16:59,801 [::] DEBUG - Register smviUser is empty
2012-05-03 09:17:14,801 [::] DEBUG - Global configuration is not currently set
2012-05-03 09:17:14,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.
2012-05-03 09:17:14,801 [::] DEBUG - Register smviUser is empty
This just keeps on repeating its self.
When I look at the wrapper.log file I see the following:
STATUS | wrapper | 2012/05/03 09:15:37 | OnCommand Host Service VMware Plug-in service installed.
STATUS | wrapper | 2012/05/03 09:15:37 | --> Wrapper Started as Service
STATUS | wrapper | 2012/05/03 09:15:37 | Java Service Wrapper Standard Edition 32-bit 3.5.10
STATUS | wrapper | 2012/05/03 09:15:37 | Copyright (C) 1999-2011 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2012/05/03 09:15:37 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2012/05/03 09:15:37 | Licensed to Network Appliance, Inc. for VMware Plugin For HostServices
STATUS | wrapper | 2012/05/03 09:15:37 |
STATUS | wrapper | 2012/05/03 09:16:08 | Launching a JVM...
INFO | jvm 1 | 2012/05/03 09:16:08 | WrapperManager: Initializing...
INFO | jvm 1 | 2012/05/03 09:16:08 | log4j:WARN No appenders could be found for logger (com.netapp.common.logging.MessageBundle).
INFO | jvm 1 | 2012/05/03 09:16:08 | log4j:WARN Please initialize the log4j system properly.
INFO | jvm 1 | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.793::INFO: Logging to STDERR via org.mortbay.log.StdErrLog
INFO | jvm 1 | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.809::INFO: jetty-6.1.9
INFO | jvm 1 | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.840::INFO: Extract jar:file:/D:/Program%20Files/NetApp/OnCommand%20Host%20Package/VMware%20Plugin/lib/smvi.war!/ to C:\Windows\TEMP\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp
INFO | jvm 1 | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.762:/smvi:INFO: Set web app root system property: 'webapp.root' = [C:\Windows\Temp\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp\]
INFO | jvm 1 | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.762:/smvi:INFO: Initializing log4j from [C:\Windows\Temp\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp\WEB-INF\log4j.properties]
INFO | jvm 1 | 2012/05/03 09:16:10 | log4j:ERROR Could not find value for key log4j.appender.ntevent.layout
INFO | jvm 1 | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.356:/smvi:INFO: Initializing Spring root WebApplicationContext
INFO | jvm 1 | 2012/05/03 09:16:15 | 2012-05-03 09:16:15.197::INFO: jetty-6.1.9
INFO | jvm 1 | 2012/05/03 09:16:15 | 2012-05-03 09:16:15.432::INFO: Started CXFJettySslSocketConnector@0.0.0.0:8053
INFO | jvm 1 | 2012/05/03 09:16:16 | 2012-05-03 09:16:15.447:/smvi:INFO: Initializing Spring FrameworkServlet 'logViews'
INFO | jvm 1 | 2012/05/03 09:16:16 | 2012-05-03 09:16:16.619::INFO: Started SslSocketConnector@0.0.0.0:8044
INFO | jvm 1 | 2012/05/03 09:16:16 | SERVER-01102: Jetty server has started at port 8044.
Now I am by no means an expert or even a novice of java. So any help that can be provided would be great.
We are totally lost here. We tried installing on the VCenter server, we tried installing on a different server, even tried 32bit and 64bit. Nothing seems to work and we keep getting the same results as above.
We made the installation account admin in Vcenter and in Oncommand just to make sure.
Followed the documentation for installation but still the same results.
Is there anyone who might have an idea where I can seek to find a solution.
Hi Darren,
Could you check if there is an open, but invisible cmd.exe *32
If there is, kill it.
Has it ever worked?
And, can you PLEASE check if the kb2632503 is installed?
Thanks,
Patrick von Bredow
Patrick von Bredow recommendation works, Start the Task Manager on the server where you installing the Host Package and go to Processes and kill "cmd.exe *32" process. The installation should now progress, although it still takes a while to complete. Just be patience.
Ken Edem