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OnCommand System Manager 3.1.1 doesn't tolerate Java 8 Existence

bsnyder27
20,595 Views

Per a Java.com recommendation, I upgraded to the java 8 jre for Windows this morning.  Afterwards, System Manager gave errors that it could not authenticate securley.  

 

After uninstalling java 8, functionality was restored.

 

Any ideas on how to force System Manager to use the java 7 client w/ the java 8 client installed as well?

26 REPLIES 26

NDX
20,141 Views

Hello bsnyder27,

 

could you find a solution for this? We are having the same problem now.

 

 

bsnyder27
20,114 Views
Only to uninstall java 8 and go back to the latest release of java 7.  

 

 

 

hariprak
20,080 Views

Remove Java 8.x and then revert to the version of Java that was working before the update to 8.x. If you are unsure what version was being run before the update, download Java 7u45 64bit, or 7u65 64bit.

Future instances of OnCommand System Manager are expected to function with Java 8.x.

If issue exists even after reverting to Java 7u65 64bit or 7u45 64bit, perform a manual uninstallation.

 1. Uninstall all Java versions listed in Control Panel/Program and Features.
 2. Make a backup of registry key HKEY_LOCAL_MACHINE\SOFTWARE\Javasoft.
 3. Delete the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Javasoft and all of its subkeys.
 4. Rename Java folder to Java.bak inside both %ProgramFiles% and/or %ProgramFiles(x86)%.
 5. Download and Install either Java 7u65 64bit or 7u45 64bit here.
 6. If launching OnCommand System Manager is successful, remove backups made in steps 2 and 4

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

JanPaiva
18,644 Views

Didn't work for me though.

 

Anybody namaged to find a final solution ?

RICCO4400
18,280 Views

Hello

You can use the last version of System manager 3.1.2RC1 , it works fine with java 8

But beware, version 3.1.2RC1 doesn't work with java 7

 

Norbert_Sommer
18,260 Views
Other Java programs detect which JVMs are installed, display a list and allow the selection of the JVM to be used.

cdot_user
18,015 Views

I'm attempting to install 3.1.2RC1 and I'm getting the error that it requires Java 7.  Are we sure 3.1.2RC1 uses Java 8?

Norbert_Sommer
18,008 Views

 

I tried 3.1.2RC1 with Java 8 and it didn't work.

nettaapp
11,041 Views

OnCommand® System Manager 3.1.2 RC2 for Windows worked with Java 7 and 8 installed on my desktop and laptop

DannyP
11,689 Views

Nope, same error. This is completely unacceptable. 

JanPaiva
13,335 Views

Dear All,

 

For me here , the only way I found to get it back working was:

 

1 - Unsinstall all Java versions installed in my computer.

2 - Uninstall OnCommand

3 - Delete the Reg key related to Java ( mentioned in the post here above)

4 - Delete the Netapp folder created during OnCommand Installation

5 - Restart computer

6 - Reinstall Java JRE 7 x64

7 - Reintall OnCommand 3.1.1

 

 

Any other sequence listed in any of the posts here didn't work.

Please let us know if it this sequence of actions worked for you too.

 

Regards,

Jan

James_C_Owens
13,318 Views

The following worked for me with 3.1.2...

 

Put this in the target field under the shortcut tab for the icon.

 

"C:\Program Files\Java\jdk_latest\bin\java.exe" -jar "C:\Program Files (x86)\NetApp\OnCommand System Manager\2.0\SystemManager.jar"

 

You should use the actual path for the 1.8 java.exe and the SystemManager jar as it may be different for you than me.

 

Jim

James_C_Owens
13,317 Views

(Clearly you had to already have installed SystemManager before installing Java 1.8, as the install routine itself will fail with Java 1.8. I haven't experimented with trying to get the install routine working...)

 

Netapp needs to get this fixed, as Oracle is about to stop updating Java 7 for security patches.

 

Jim

DannyP
13,217 Views

Has it been pointed out that forcing customers to retrograde to unsafe versions of Java is completely unacceptable? Is there an actual fix for this? 

yuvaraju
13,197 Views

The next version of 3.1.2, targeted for end of March or early April, will officially support Java 8.

raytheondenham
19,605 Views

If you run it using the .jar file instead of the .exe file it will work using Java 8.

 

"C:\Program Files\NetApp\OnCommand System Manager\SystemManager.jar"

NIHAndrew
13,237 Views

Uninstalling Java 1.8.31 (32-bit, not sure if 64-bit would work), and reinstalling Java 1.8.31 32-bit worked for me (as of this writing 1.8.31 is the latest).  SysMgr 3.1.1.  I'm on Windows 2008r2 64-bit.  I have no other Java version in this box.

I had to do this after updating DFM (OnCommand Core) because of an Apache vulnerability.

(Yes, it is a pain to do this, but have limited choices 😞

WarAmp
11,927 Views

It's 2015, we shouldn't have to be doing workarounds for this kind of stuf...  We spend millions on this brand and can't get important tools like this to work with our up to date secured OS's

PatricK_GHL
11,871 Views

I am able to force the jar file to load from Java7 version.

 

My system is Win 7 x64, IE11 with both Java 7 update 75 (J7) and Java 8 update 31 (J8) installed, (both i586 and x64 versions). Installing does require removal of all J8, but once installed System Manager 3.1.1, J8 can be resinstalled.

 

The shortcut created by the installer won't launch after J8 is installed. Because the shortcut to java.exe is pointing to the J8 instead of the J7, checkout the shortcuts in C:\ProgramData\Oracle\Java\javapath. This is how the SystemManager.exe launches the jar file!

 

The trick here is to make a new Shortcut to the jar file the shorcut actually launches and the way to close it.

 

Path of SystemManager.jar file for NetApp: %ProgramFiles%\NetApp\OnCommand System Manager

Path of java.exe for J7: %ProgramFiles%\Java\jre1.7.0_75\bin

Path of java.exe for J8: %ProgramFiles%\Java\jre1.8.0_31\bin

 

Now right click on desktop and New -> Shortcut, then paste in below and adjust with your paths:

"%ProgramFiles%\Java\jre1.7.0_75\bin\java.exe" -jar "%ProgramFiles%\NetApp\OnCommand System Manager\SystemManager.jar"

Click Next, rename it to same name as the one created by NetApp, click Finish.

Right click on this New shortcut, under Shortcut tab, click Change Icon, browse to the folder of the NetApp SystemManager.jar, select Application.ico, click Open. Then click Ok twice.

 

Now you have a working shortcut to it. The only trouble is, after you close the browser the jar file was launched, you need to press Ctrl-C in a command prompt to close the java.exe session. Or use End Process on Task Manager.

 

If you don't close the java.exe session, it will complain on next launch.

 

Patrick.

wrandym
6,326 Views

This is flipping ridiculous.  Come on NetApp...get your stuff together

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