Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.To learn more, read the FAQ and watch the video.Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.
I'm not sure who would be the one to talk to about custom reports. They can view pilot reports that are already there but if they need a new one built I'm not sure who does it or what it costs. There might be something there that already does what they want under Scorecard Reports. Virtual Machine Scorecard is a Virtual Machine configuration and performance overview report.