I was able to fix this months ago but now i cannot remember. The SRM hosts are all windows 2003, all patched and current.
Is there a way to reset the password on the agent hosts?
is there a default password?
any hints and advise will be helpful
Customer Situation
when I go to the http://127.0.0.1:4092 address for the host agent and click Edit Settings, I can put in the password I want to use in the Management API password field, but the website immediately asks me for a login/password via a new dialogue window and the admin/password combination doesn’t work, so I end up hitting Cancel and the password doesn’t seem to be set. The SRM server cannot communicate with the agent and I get an error stating so in the Diagnose Connectivity screen.
Diagnostics - srmagent-rtp-01.qualcomm.com | |
IP Address | 10.228.144.183 | |
Network | (discovery disabled) | |
DNS Aliases | srmagent-rtp-01.qualcomm.com | |
DNS Addresses | 10.228.144.183 | |
ICMP Echo | Passed | |
HTTP | Passed (64 ms) | |
Host Agent Connect | Passed | |
Host Agent Login | Failed (Access denied to user admin.) | |