What happens to onecollect data when uploaded?

[PranayT]

One of the customers have the following queries:

What happens to onecollect data when uploaded?

The data collected includes sensitive data like IPs, names, etc. So they want to ensure that this data is not exposed.

Is there any information/documentation that i can share with the customer about the above queries.

[AlexDawson]

Hi there,

I've reached out internally to the team responsible for OneCollect to find out. I will update with a response when I receive it.

[AlexDawson · Accepted solution]

Hi there, at this time, data governance is addressed in the EULA at product download https://mysupport.netapp.com/tools/EULA/ECMLP2675024.html?productID=62128 - 

THE SOFTWARE MAY COLLECT DIAGNOSTIC, STATISTICAL, TECHNICAL, USAGE AND RELATED DATA DERIVED FROM THE OPERATION OF NETAPP PRODUCTS AND SOLUTIONS, INCLUDING DATA COLLECTED IN CONNECTION WITH THE USE OF THIRD PARTY SOFTWARE (“ONECOLLECT DATA“).  YOU AND NETAPP MAY USE ONECOLLECT DATA FOR  TROUBLESHOOTING YOUR OR YOUR CUSTOMER’S NETAPP PRODUCTS,  SOLUTION PROPOSALS AND VALIDATION, MIGRATION AND UPGRADE ASSESSMENTS, AND TO OTHERWISE SUPPORT  NETAPP PRODUCTS AND SOLUTIONS (“PURPOSE“). 

They should assume the data will be governed by the same terms of our ActiveIQ datalake, and our general corporate data protection and privacy policies accessible at https://www.netapp.com/us/legal/index.aspx