fa270c can't into maintenance,partner can't boot because adapter problem.

[jizhengqing]

hello, everybody.

I meet FA270C can't boot ,hope give me any guide

* command status = -1
CFE> autoboot
Loading: 0xffffffff80001000/21632 0xffffffff80006480/9888441 Entry at 0xffffffff80001000
Starting program at 0xffffffff80001000
Press CTRL-C for special boot menu

..........................................................................................................................................................................................................................................................................................................................................................................................................................

Adapter uninitialized, unable to process core dump

PANIC: Page fault accessing addr 0x0000000000000000 from pc 0x0000000000000000

Disks not initialized sufficiently to coredump

CFE version 1.2.0 based on Broadcom CFE: 1.0.35
Copyright (C) 2000,2001,2002,2003 Broadcom Corporation.
Portions Copyright (C) 2002,2003 Network Appliance Corporation.

CPU type 0x1040102: 650MHz
Total memory: 0x40000000 bytes (1024MB)
CFE> ^C
CFE> ^C
CFE> ^C
CFE> ^C
CFE> ^C
CFE> ^C
CFE> ^C
CFE> ^C
CFE> autoboot
Loading: 0xffffffff80001000/21632 0xffffffff80006480/9888441 Entry at 0xffffffff80001000
Starting program at 0xffffffff80001000
Press CTRL-C for special boot menu

..........................................................................................................................................................................................................................................................................................................................................................................................................................

Adapter uninitialized, unable to process core dump

PANIC: Page fault accessing addr 0x0000000000000000 from pc 0x0000000000000000

Disks not initialized sufficiently to coredump

CFE version 1.2.0 based on Broadcom CFE: 1.0.35
Copyright (C) 2000,2001,2002,2003 Broadcom Corporation.
Portions Copyright (C) 2002,2003 Network Appliance Corporation.

CPU type 0x1040102: 650MHz
Total memory: 0x40000000 bytes (1024MB)
CFE> autobook   t
Loading: 0xffffffff80001000/21632 0xffffffff80006480/9888441 Entry at 0xffffffff80001000
Starting program at 0xffffffff80001000
Press CTRL-C for special boot menu

..........................................................................................................................................................................................................................................................................................................................................................................................................................

Adapter uninitialized, unable to process core dump

PANIC: Page fault accessing addr 0x0000000000000000 from pc 0x0000000000000000

Disks not initialized sufficiently to coredump

CFE version 1.2.0 based on Broadcom CFE: 1.0.35
Copyright (C) 2000,2001,2002,2003 Broadcom Corporation.
Portions Copyright (C) 2002,2003 Network Appliance Corporation.

CPU type 0x1040102: 650MHz
Total memory: 0x40000000 bytes (1024MB)
CFE> ^C
CFE> ?
Invalid command: "?"
Available commands: version, update_flash, netboot, boot_diags, boot_backup, boot_primary, boot_ontap, copydisk, phy, reset, memorytest, test, defeature, ecc, nvlogtest, bye, cpu1, set, loop, flash, memtest, f, e, d, u, map, autoboot, batch, go, boot, load, save, ttcp, tcp, rlogin, ping, arp, ifconfig, show, unsetenv, set-defaults, setenv, printenv, help

*** command status = -1
CFE> BYE         bye         e   setenv

     setenv varname value
    
     This command sets an environment variable.  By default, an environment variable
     is stored only in memory and will not be retained across system restart.

*** command status = -2
CFE> show            show environment
Invalid command: "show"
Available "show" commands: flash, boot, spd, temp, time, agents, soc, tlb, defeature, cfe, pci, heap, memory, devices

*** command status = -1
CFE> boot            boot_diags

[aborzenkov]

If system is under support, open case with NetApp.

Reset CFE variables using set-defaults at CFE prompt and see if it helps.

Try running diagnostic using boot_diags.

If it fails also, there is small chance that boot device is corrupted; try to netboot.

If this fails also, I am afraid you have hardware issue; FAS270 is the whole FRU.

[andrc]

Also are you able to hit ctrl/c when prompted to interrupt the boot sequence and go to the Special Options Menu? If so, choose option 5 for Maintenance Mode and troubleshoot using `sysconfig` `fcadmin device_map` `aggr status` & `vol status`

[jizhengqing]

can't into special menu ,loop led is blind

thanks for your reply.

[shaunjurr]

It looks like you are pressing Ctrl+C too early.  Do it after you see the "Press CTRL-C for special boot menu" on the console, then pick option "5" for Maintenance Boot.  You don't need to see the disks to get to this menu (or it would be pretty useless).

You also need to make sure that you are using the correct controller FC port and the correct speed on your shelves (older models didn't support 2Gbit/s speeds, etc).  Most of this should be in the documentation.  The controller itself should be in module slot B in the controlling disk shelf.