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Active IQ Unified Manager Discussions

unable to SSH 7 mode filers

1VINAYKUMAR

Hi Guys,

 

I am able to connect to the Netapp filers using System Manager but when i try to SSH to the same filer using putty. I am unable to login, when i enter my credentials it just disappear. i even checked the ssh service is running on the filer. please suggest if anything need to be done. 

 

regards

Vinay

4 REPLIES 4

NAYABSK

This happens due to last SSH session was not terminated properly or not timed out.

 

Do you have a trusted SSH or RSH client configured for your netapp filer ? I mean where you can issue commands password less ( SSH key was already added in to the client ) if yes then you can  do a "rsh filer_name logout telnet" or "ssh filer_name logout telnet".

 

Ex:- LinuxClient>   rsh <netapp_filer> logout telnet

 

 

 

Thanks,

Nayab

 

 

**If my reply solved your issue please help to mark it as solution**

 

1VINAYKUMAR

Hi Nayab,

 

This is the first time i am trying to connect to the 7 mode controller. but i have connected to the filer several time using system manager. if i need to logout older session of someuser (not sure if it is related to). what command can be used from windows client.

 

 

 

Ex:- LinuxClient>   rsh <netapp_filer> logout telnet

 

 

regards

Vinay

NAYABSK

Wait can you check from System Manager if there is a way to Stop and Start the SSH daemon 

 

Go to Configuration --> Security 

 

Can check above and let me know

 

 

 

 

Thanks,

Nayab

 

 

**If my reply solved your issue please help to mark it as solution**

NAYABSK

Do you have access to BMC/RLM of the Netapp Filer you login and issue command 

 

Filer> logout telnet 

 

This will terminate any active sessions

 

 

 

 

Thanks,

Nayab

 

 

**If my reply solved your issue please help to mark it as solution**

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