Active IQ and AutoSupport Docs and Resources

Active IQ Classic Retirement


In mid-Nov 2020, we will fully transition to the new Active IQ Digital Advisor and Active IQ “Classic” will be retired. Active IQ Digital Advisor, which has been available for months, redesigns the customer experience and makes it even easier to take proactive actions that maintain your NetApp system’s health, security, and availability. You can learn more about the evolution of Active IQ and the new release in this blog. 


Many new features have been added to Active IQ Digital Advisor which never existed in Active IQ Classic such as: 

  • Custom Dashboards 
  • Automated “Fix It” actions including automated firmware upgrades using custom Ansible playbooks 
  • Health Check Assessments 
  • Wellness Review Subscription 
  • Config Drift 
  • Valuable Insights 
  • Planning Widget 


For a detailed list of items that will not be available in Active IQ Digital Advisor which were available in Active IQ Classic, see the “Known Limitations” page in our documentation. 


Please email with feedback, comments, or questions. 

Please Note:

All content posted on the NetApp Community is publicly searchable and viewable. Participation in the NetApp Community is voluntary.

In accordance with our Code of Conduct and Community Terms of Use, DO NOT post or attach the following:

  • Software files (compressed or uncompressed)
  • Files that require an End User License Agreement (EULA)
  • Confidential information
  • Personal data you do not want publicly available
  • Another’s personally identifiable information (PII)
  • Copyrighted materials without the permission of the copyright owner

Continued non-compliance may result in NetApp Community account restrictions or termination.